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A very satisfying stay experience. The room is clean and tidy, especially the view outside the floor-to-ceiling windows is particularly beautiful. The mountains in the distance and the fountain nearby are all beautiful. The breakfast has a variety of varieties, the taste is pure, and it feels like a very formal chef's craftsmanship! All in all, I am very satisfied and will definitely come again if I have the chance! It’s a pity that I didn’t take any pictures, what a pity!

Shangluo New District, parent-child travel chooses to live here. Hotel service is very good, the room is quite big. Wake up in the morning, look at the cloud, the mountain, the next trip will come.

On April 4, 2024, I had the honor of staying at the Vienna Hotel in Shangluo. It was an unforgettable and wonderful experience. As soon as I stepped into the hotel, I could feel its elegance and warmth. The lobby is spacious and bright, beautifully decorated, and the staff is warm and friendly, making people feel at home. Entering the room is even more surprising. The room is spacious and tidy, and the bedding is soft and comfortable, making people feel like they are in the clouds. The facilities in the room are complete, of high quality, and very convenient to use. The service of the hotel is also excellent. Whether it is the front desk or the room service staff, they can meet the needs of the guests in a timely manner, with a friendly and professional attitude. The catering is also satisfactory. The restaurant offers a rich variety of food with excellent taste and endless aftertaste. In short, I feel very happy and satisfied with my stay at the Vienna Hotel in Shangluo. I am deeply impressed by the comfortable environment, high-quality service and complete facilities here. Next time I have a chance, I will choose here again and continue to enjoy this wonderful experience.

It is the first five-star hotel in Shangluo. The hardware facilities can be seen with the naked eye, and the service is not up to par. First of all, when checking in, we were not told which elevator could reach the room, and we had to find it ourselves. We parked at the door, and several cars blocked us inside. We couldn't contact other vehicles. Why didn't you leave a phone number when you parked? What is the security guard at the door for? The most outrageous thing is that the child took a bath at night, and the water was warm and not hot at all. I called the guest service, and the engineering department came and said that because I lived on a high floor, the bath water needed to be put in for more than 10 minutes before it could be hot. As a result, the child took a bath with warm water for almost 20 minutes, and the water was getting colder and colder. I was really speechless. I spent a lot of money, but the bath was cold. The next day, the child had a runny nose. There was also breakfast on the second day. The staff was obviously not enough. There was no yogurt and no one replenished it. No one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their phones next to them. There was nothing to do. There were no children's dining chairs or tableware. And for breakfast on the second day, it was obviously not staffed enough. No one replenished the yogurt when it was gone, and no one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their mobile phones. They were so bored. There were children's dining chairs and tableware but no children's disposable bibs, which is really incomprehensible. In short, I feel that it doesn't matter where the five-star hotel is opened. What matters is that the service downgrades along with the city. It's awesome!

During the National Day holiday, I decided to take my family to Shangluo for a visit. I saw that this hotel had a relatively high rating on the reviews, so when I went there I found that it was branded as a Starway Hotel. The hotel is not in the city center and there are no restaurants nearby. We can only drive to Wanda to eat. I booked a river view room. The room was quite large and had a small balcony, but there was a strange smell as soon as I entered. It took a long time to ventilate the room before it got better. There is a small park next to the hotel where you can see the Danjiang River. The overall facilities are too old and should be renovated. The sinks are full of mold, the hardware in the bathroom has signs of rust, the carpet is dirty, and the paint on the door is peeling off. Sorry, the procedure for using the shower in the bathroom is too complicated. The most speechless thing was that there was a KTV in the hotel, and there was a man crying and howling at around 9 o'clock until the middle of the night. I didn't sleep well all night, so I decided to check out the next day. What satisfied me most was the breakfast in the hotel, which was very rich and the night view was not bad.

I am very happy to be able to share my positive reviews about this hotel here. First of all I would like to say that the location of the hotel is conveniently located in the city center opposite Wanda Plaza. From the moment I arrived I felt the hospitality of the hotel staff. Enthusiastic and professional. The room I stayed in was also very spacious and comfortable. The bed was very comfortable and the hygiene was very clean. Thank you very much to the cleaning lady for her warm and thoughtful service. When I checked out, I left my watch in the room. The cleaning lady caught up to the elevator in time and there was another How many people can make money without losing money? But an ordinary employee in their hotel did it. Her behavior reflected the employee's honesty, integrity and sense of responsibility, and also demonstrated the hotel's noble quality and moral quality. In addition the breakfast was very rich with a wide variety of choices from traditional breakfast items to a variety of fruits and vegetables and the quality of the food was very fresh. Worth recommending.

Shangluo play and continue to live in the Home Inn on the first floor of the Executive Building of Shangluo Bus Terminal, middle section of Guishan Avenue, Shangluo Shangzhou District. The public areas such as the lobby corridor restaurant are clean and bright; the waiters and staff are professional and friendly; the rooms are clean and spacious, and the beds are clean and refreshing; The bathroom is separated from wet and dry in a reasonable layout, and the shower water is smooth; parking is convenient and breakfast is OK.

The room is spacious and bright, with complete facilities and new facilities The overall feeling in the hotel is very refreshing Laundry facilities are complete, convenient and clean Breakfast was great, with local specialties Service staff are enthusiastic and proactive Respond to requests Very good stay experience The parking lot is in the hotel courtyard, which is convenient Opposite is the restaurant with the best local characteristics, Shangshan celebrity chef

Facilities: Although the name is very popular, it is still very ordinary overall. General hotel. Hygiene: The facilities are relatively simple. There is no hot water. Environment: The environment is OK, and the sanitary conditions are average. Service: The hardware facilities are still relatively lacking and need to continue to improve. It doesn't match the price very well.

👍房間出乎意料的好～是寵物友好酒店，很棒～ 🏨 位置優越，房間很大，點外賣十分方便，周邊可以選擇的吃的也很多，新疆米粉好吃😋 🧹 衞生打掃的很乾凈，洗護四件套和洗手液都有，床品整潔，枕頭舒服，還特別放了兩床毛毯備用非常貼心（空調製暖非常給力），這一點就值得五星好評啦～ 🔋 插座夠多，對家庭出行非常友好（充電設備多） 🌸 服務很好，小姐姐熱情禮貌又負責，還有叔叔出來幫忙引導停車，返程還會選擇來住噠～