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4.4/5
Excellent
Excelente hotel en isla Teja , cerca del centro, caminable. Piezas amplias y cómodas , al igual que el baño . Personal extremadamente amable , especialmente en recepción . Desayuno adecuado , no muy variado , pero con todo lo necesario . Tiene restaurant , pero con precios altos.
GGuest UserExcelente la atención de todo el personal. Muy bien la habitación, limpieza excelente y con lo necesario para estar a gusto, el desayuno buffet muy completo y con horario amplio, muy buena ubicación sobre la costanera, las cocheras cubiertas y con espacio para entrar y salir bien
MMarlys Odette Muñoz DíazExcellent location, all the staff very friendly,and always attentive, very comfortable facilities,exquisite and abundant food.
100% recommended.
The very fast attention too.
GGuest UserI booked the same day in the morning, at Hotel Villa del Rio, which I did not come many years ago, but which I kept grateful memories. The hotel was very comfortable and comfortable and was very comfortable and comfortable. , as I had warned when booking, but everything started wrong at the reception. The manager, who rather looked like a infantry sergeant giving orders, invaded me prepotently and authoritarianly because he had already told me once (1) that I should send you the mobility pass to the hotel post and not to whatsapp. I made you see that there was no reason to treat me badly for that and your answer was that if I put you so much trouble, then I wouldn't host me. I will not continue to report the other details of the unpleasant episode, but I had to submit to the prepotence and poor education of Dona Fernanda (unnamed, because she didn't want to give it) because it was late to go to see another alternative; at another time, I had to submit to the prepotence and poor education of Dona Fernanda (unnamed, because she didn't want to give it) because it was too late to go to see another alternative. The hotel was very comfortable and very comfortable. I had to search for a car for my own and take everything for my own means; 2. ) There was no dining room, no bar, nor anything open at 21.30 hrs. and at the door of the hotel there was a big letter that prohibited delivery; 3. ) The refrigerator was empty, there were only two glasses inside it. The room was very good, but it was only the first of many. In the room there was another one who ordered to go to shoot “any waste” to a container in the hall at 30 m from the room. (...) The letterman also prohibited to use towels for demaquill**** or clean the shoes. I suggest better filter your audience or in your defect buy more towels. But of all, the most I liked was the one that was hanging behind the bathroom door and about which the receptionist didn't tell me: check out at 10.30 hs. (...) I suggest to replace the concept of “Check Out” by “Expulsion”, which would be more tone with the intention. But the glass shelter that filled the bathing garden times was insufficient to cover the front of the shower, so that the water was out and wet half of the rest of the bath, flowing to the bedroom coffin. I used a shower-out floor to dry, cats, which I had to screw several times. I hope my work has resulted from the taste of the administration. The next day I went to the breakfast that was served in a large room that was more than a dining room, It looked like a dance hall
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