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Although at the beginning the relation with this hotel, didn’t start well, at the end we can say that it worth it. I don’t think it’s appropriate to tell the details of the inconvenient, considering that it was solved promptly. My wife and I for many years wanted to attend de Wine Festival “Fiesta de la Vendimia de Colchagua”, in Santa Cruz, and that is actually one of the best in Chile. After the pandemia, people that like to travel are thirsty to do what we couldn’t for a long time. Although we tried to arrive early to the hotel, it was not possible, work didn’t let us. We arrive approximately 11:30 PM and we were deeply impressed of the decoration of the access hall, very nice with beautiful antique furnitures. A very kind woman check us in and lead us to our room, we slept on the Merlot Suite (all suites are named under wine varieties), the room was very comfortable with a lot of space, decorated with old wooden furnitures very cozy, but with a lack of windows, the only one we had was inside the bathroom, although for us wasn’t a issue at all since we don’t have to worry about black out curtains, just keep the bathroom door closed to have a very dark room, that fortunately had A/C. The next day we had to put the alarm in order to be able to have breakfast,-it is only served until 9:30-, a little early considering that is weekend and some people likes to sleep a little longer. Beside that is a very good breakfast, with plenty of options. The only thing they didn’t have was a lactose free skim milk, but they served a very good French Press coffee. The hotel is about 4 to 5 blocks away the center of the town, we’re the “Vendimia” takes place, so is totally at a walking distance, and perfect, considering that you don’t need to drive back to the hotel, just consider that if you buy more wines that you can handle, those blocks will feel longer. On Sunday we had to make the check out as expected, I asked for an 1 hour extension for checking out at 1:00 PM, that was going to be charged at CLP$ 10.000 an hour. We just wanted to rest a little more, due to the early breakfast and also that we drink a little more that usual the day before, first at the “Vendimia” and then at the Santa Cruz Casino that is on the way to the hotel. Fortunately for us, it turned to be very good stay, we highly recommend the hotel if you want something more intimate and cozy, and that makes you feel that you’ve travel back in time. The hotel has free parking in a property that it’s just across the street. They let us leave the car there at no charge after check out, so we went to taste and get some more wines. Cheers

Al amanecer en este hotel me dirigi a la gentil y amable Leslie,en recepción...hacia tiempo no dormia tan bien y eso que en casa tenemos excelente cama y sábanas...no se que tiene el Hotel pero es una profunda invitación al descanso pleno,pulcra la habitación,linda la vista y ni hablar del desayuno!! Abundante! Hay de todo,comes más con la vista de lo que realmente ingieres y la Sra de la cocinaaaa...Regalona hermosa!..como en casa..feliz con la experiencia...fuimos a celebrar el cumple de mi esposo y los celebrados fuimos nosotros..hasta un vino le obsequio el hotel,su atención esmerada,espacios y comida lo hacen un lugar para volver sin duda!!!

An unusual property: sprawling across several colonial style buildings, with lush gardens and a pool, plus access to an excellent museum next door, plus access to a ******, plus two restaurants, plus a bar, all situated in the middle of Santa Cruz right on the town square. All a bit quixotic but has an odd charm to it and we enjoyed our stay. Can get a bit busy. Appears to be a popular place for families, so can get noisy around the pool for example. Good restaurant for dinner. The room was in average condition and felt a bit tired. The bathroom was tiny. Valet parking on site which was complimentary. Reasonably priced.