KKazzy travelerBack again after five years. I had room 807 on the top floor facing the plaza. It had a smallish double glazed dormer window that had seals that were hard, but due to the lack of traffic there was very little traffic noise. A bit of hallway noise due to the gappy door. I found the bed and pillows to be very comfortable. There was a sofa bed in the room but no mattress. Only Chilean PowerPoints in the room with no USB outlets. No kettle, no bottled water, no slippers, no robes. Hotel instructions and information including menus where via a QR code on one wall. Typical South American buffet breakfast with lukewarm runny scrambled eggs, nice hams and cheese. No bacon or sausages were offered. Average pot coffee. I ordered a poorly made bitter cortado the first morning and it cost $3,000 pesos extra. I had excellent dinners in the beautifully renovated Faro restaurant all three nights of my stay.
One of the great things about this hotel is that there are free MTB bikes available for guests for the limited number of bike paths available. Would stay again.
JJelle SThis place deserves 10 stars out of 5, its perfectly located, very close to the bus terminal, super market across the street, the host is super friendly, really lovely decorated place, PERFECT BEDS AND SHOWERS, good breakfast, luggage storage when you check out later, walking distance to everything, I don't think you can find a better place to stay in Punta Arenas. Probably one of the best places I stayed in Patagonia!
GGuest UserThe staff was very nice and helpful.
The entrance area, the bar and the restaurant were very nice and good - the room was a bit smaller than expected and had the window in a shaft.
The gym consisted of a collection of (older) sports equipment, but was OK if you don't have high expectations.
The wellness area borders directly on the fitness area, seemed extremely uncomfortable and we would have had to pay another $20 per person, which definitely wouldn't have been worth it.
UUgurcan ErdemThe service was great and professional. We stayed only for 2 nights to go on the boat tour to the antarctic. I'm really happy towards the end where we checked out but we were allowed to keep our luggages at the hotel while we explored the city for the last time. The young staff, didn't catch his name, was very helpful and assisted us with ordering a 🚕. Only downside would be the carpet in the room didn't look very clean, but aside from that it was great.
YYue WahVery slow in finding usa room, when showed up before three pm, the scheduled time of checkin.
Whenarrived just before 3pm, we were not given room. Whilst waited infront of the reception, I notcied that another customer was able to get room instantly.
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