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The price is very big, the design of the bare wall, the restaurant and bar downstairs, there are a lot of people at night

We stayed here for a night; I think that if you want to have two businesses, you must make them both work well; otherwise I don't see why not only one but impecable. This to say it is really uncomfortable to go the other side of the road to the hotel where check in, breakfast etc actually takes place (extremely over priced for such a service, 17 francs per person per night), It is also uncomfortable to go there at the reception if you find any problem. The hotel's reception is inexistent, so we must forcefully turn to that twin for anything, but it does not seem normal or comfortable to get up in the heart of the night in pyjama and to go 5 minutes walking to ask for a In addition, it was impossible to sleep for the warm, but literally impossible. We called the reception asking whether it was possible to have a portable air conditioner or a fan but we were told to just open the windows (Captain Obviously, as if we didn't do it as soon as we arrived).

Really lovely hotel that exceeded expectations. The room was big and clean. The kitchenette in particular was useful to have, and pots, pans, cutlery, etc were provided when requested. Shirete was an amazing, welcoming receptionist, incredibly helpful - no request was too much. The hotel is also situated in a great location if you want to visit Lucerne, Zurich and even Interlaken. Also a fantastic location for views of Mt Rigi. Would definitely stay here again for future central Switzerland visits.

Alors que nous sommes arrivés sans réservation, nous avons été parfaitement bien accueillis à la réception. Nous avons reçu 2 belles chambres (parents + adolescent). L'hôtel est idéalement situé en centre ville mais malgré tout calme, le soir aucun bruit. On est à 2 pas du lac dans une vieille bâtisse rénovée avec beaucoup de goût. Le patron M. Hegglin parle un très bon français (aussi le personnel) et l'atmosphère est familiale, sympathique et chaleureuse. Nous avons mangé au restaurant dans une belle salle avec un menu niveau ”gastro” où la présentation superbe des assiettes était au niveau de l'excellence des mets servis (filet de veau au morilles). Le plateau de fromage vaut le détour, des fromages choisis par le patron chez les producteurs, en Suisse et à l'étranger. Il y a une cave à vins impressionnante avec des prix somme tout très corrects. Le buffet du petit déjeuner est hyper complet et tout le personnel très attentionné. Vraiment une adresse à recommander sans réserve et où on retournera volontiers.

I had an excellent 3-night stay at Zug Youth Hostel. From the moment I arrived, I was impressed by the warm and welcoming staff who made the check-in process smooth and pleasant. The hostel is impeccably clean and well-maintained, providing a comfortable and relaxing environment. The location is fantastic, offering easy access to the beautiful town of Zug and its picturesque surroundings. Breakfast was delicious with a good variety of options, making for a great start to each day. The facilities were modern and convenient, contributing to an overall enjoyable experience. I highly recommend Zug Youth Hostel for its top-notch service, cleanliness, and prime location. It’s one of the best hostels I’ve stayed at.