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The hotel is at the thermal center. It is thus far away of every big city especially by public transport as I have to take the infrequent bus. Room I was disappointed for an expensive hotel it was very small. There is no more place in the fridge because of all what they want to sell to drink or eat. The thermal center is good, the food is good and the hotel interior is beautiful. Overall it is overpriced even at the lowest price I think it wasn't worth it and I am a big fan of thermal station. The price fluctuate a lot try to get it on the cheap.

+++ Super spacious and clean

Quality of this hotel well exceeded our expectation. The room is very spacious with good amenities and beautiful views from the balcony. Food served at the breakfast is great and we enjoyed dining at the outdoor terrace with fresh air and fantastic view. The hotel is located in the center of the village with restaurants and shops within a short walk. We also enjoyed the jacuzzi a lot and it is as big as a small indoor swimming pool. The staff are all very friendly and helpful. We had the chance to meet and talk to the new owner who has made lots of efforts to make it an upscale property while still charge very reasonable rates. We are lucky to have chosen this hotel for our short stay in the village during this summer and will definitely stay here again for a ski holiday next time.

We booked this suite direct after contacting the hotel asking for room rates & availability. They suggested the suite would suit our family group (myself, partner & 2 girls in their 20s). They were right. The suite had a large room with king size bed, sofa / lounge area with TV & balcony with a fabulous view of the mountains. Another large room with 2 single beds & TV was great for the girls & we shared a well appointed bathroom with bath & shower. We were together but had plenty of space. Everything was tastefully decorated & super comfortable. We opted for breakfast at the reduced ‘book ahead’ rate which was good value, but would have been perfect with a hot option of bacon and / or sausage. The hotel is very conveniently located opposite the cog railway to the ski slopes. It had a good heated ski / boot room & free parking right outside the hotel. Staff are friendly & attentive. We booked reduced rate tickets to the Villars Spa which was lovely & a short walk away. The hotel provided towels. We enjoyed a meal in the hotel on one evening which was lovely & reasonable value with the included side dishes. Hotel & restaurant highly recommended & would definitely book again.

環境優美，很喜歡的復古風，餐廳可用。

Family of 5 (kids 10, 11, 13). The transfer from Geneva was 1 hour 20, very easy. From the moment you arrive you are made to feel so welcome, the chalet is simply gorgeous and magical as it was dressed for the festive period (our stay was 28 Dec to 2 Jan). The layout is easy to get around. Beautiful bar and lounge area serving a range of foods. We had two interconnecting junior suites which are huge and have plenty of room. TV has British channels and ability to beam your phone for netflix etc. Wifi very good. Games rooms for kids and adults. There are several restaurants in the hotel and plenty of great restaurants in town which the hotel can book. If coming during February half term, I would suggest booking ahead. The spa is phenomenal. I would highly recommend emailing them to book in advance especially at peak times like February half term or Christmas and New Year as they get booked ahead of time so avoid being disappointed - there was little to no availability for walk in’s. The pool is lovely too. Dressing gowns and slippers are all in the rooms. Lift passes - get from hotel reception. We hadn’t pre-booked skis but this was straightforward. There is a rental place at the top of the mountain. The train stop is directly opposite the chalet and takes 15 mins to the slopes. Very easy. I would also recommend booking a locker in the ski shop so you don’t have to traipse with skis and boots / it’s a godsend and about 25chf per day and it fits 6 persons gear. Well worth it. We hired an instructor from ESS in advance. There are several restaurants on the slopes but a very popular one is Hotel du Lac / again book ahead or book for the following day. Great family restaurant. All in all it’s an amazing hotel with top notch service - you cannot go wrong and we will return.