The hotel is attempting to charge me $250 for allegedly bringing a pet into my room. Considering that I don't own a pet, and the only people to enter my room were my daughter and I, this is absolutely ridiculous. They sent me a video of hair on a carpet saying that this was evidence that I had a pet in the room. When pressed to provide any actual evidence of me bringing a non-existent pet into my room they did not and said they would have the manager call me. I have yet to hear from the manager and considering they cannot provide any actual evidence of me bringing a pet into my room, since it doesn't exist as this never happened, I am extremely angry and frustrated by this hotels actions and approach to dealing with a situation that never occurred as well as their lack of communication regarding this. I will continue to try to reach the manager and will pursue whatever actions necessary to have the additional $250 dollars they charged to my credit card after our one night stay for actions that never occurred reimbursed. I will not stay here again and ensure that I inform as many people as possible about this hotels fraudulent actions and claims against customers. Charging customers $250 for actions that never occurred is crimal and should never happen.
On the beautiful banks of Sylvan Lake lies Best Western Plus Chateau Inn Sylvan Lake, the perfect destination for a getaway to the great outdoors.
Located just 90 minutes between Calgary and Edmonton, guests of the Best Western Plus Chateau Inn Sylvan Lake enjoy a number of amazing destinations, including the nearby aquatic center, Wild Rapids Waterslide Park and the serene Sylvan Lake, a popular Alberta lake known for sunbathing, swimming, water-skiing and scuba diving in the amazing summer months. Travel a bit further and guests can find a number of shopping, dining and entertainment options, with Westerner Park, Lakeside Go-Karts and Mini-Golf and Sylvan Lake Park adding to the great events, such as 1913 Days, Sylvan Lake Pond Hockey and Shake the Lake.
After a fun day at the lake or around town, nothing beats the quiet comforts and rich amenities of Best Western Plus Chateau Inn Sylvan Lake. In addition to the plush beds Best Western is known for, guests can start the day with a complimentary full breakfast, a workout at the fitness center and a soak at the indoor swimming pool and hot tub - then use the guest laundry, business center and free wireless Internet access to make it really feel like home.
Ready for relaxation, an unbeatable value and a memorable stay? Make a reservation at the Best Western Plus Chateau Inn Sylvan Lake today and save!
With a stay at Edgewater Inn in Sylvan Lake, you'll be next to a golf course, just a 2-minute walk from Sylvan Lake and 6 minutes by foot from Lakeside Go Karts and Mini-Golf. This golf motel is 0.3 mi (0.5 km) from Sylvan Lake Marina Bay and 0.5 mi (0.7 km) from Sylvan Lake Provincial Park.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area.
Featured amenities include complimentary newspapers in the lobby and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
89 reviews
3.7/5
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The Beach Front Resort provides a great place for travelers to relax after a busy day. The Beach Front Resort is an ideal choice for travelers who want to take in the sights and sounds of Sylvan Lake. From the hotel, Red Deer Regional Airport is approximately 35km away. Red Deer Regional Airport is approximately 35km away by road. The nearby area boasts an abundance of attractions including Railside Bowl, Rotary Lighthouse Park and Sylvan Lake Golf & Country Club. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Sylvan Lake hotel features parking on site.
Ideal for business and leisure travelers alike, this Red Deer hotel in Alberta is conveniently located near shopping, recreation and corporate offices.
No matter what brings you to Alberta, youre sure to find something for everyone. This Best Western hotel is close to premium shopping at Parkland Mall and bustling downtown. Outdoor lovers take advantage of close proximity to the beaches of Sylvan Lake, Discovery Canyon, Canyon Ski Area and the many green spaces and walking trails throughout the city. Sports fans dont have to go far as the hotel is conveniently located near the Collicutt Centre, GH Dawe Centre, Westerner Park/Enmax Centrium, Pidherneys Curling Centre/Kinex Arena, Edgar Athletic Park and the brand new Gary W. Harris Canada Games Centre.
Our business guests will appreciate the on-site boardroom for small business meetings. In addition to this, guests will find easy access to local businesses, including those at Edgar Industrial and Burnt Lake Business Parks. Also, this Best Western hotel has easy access from the QEII highway and is centrally located between Calgary and Edmonton, allowing for quick day trips into the larger cities.
Each recently renovated guest room features high-speed Internet access, microwave, mini-fridge, comfortable pillow-top mattresses and an ergonomic desk chair perfect for working or relaxing. Take a swim in the indoor pool, relax in the hot tub or enjoy the exercise facility. Guests can also unwind and enjoy in-room movies or cable on a flat screen TV. For the ultimate experience in spacious luxury, be sure to ask about the executive king, premiere or whirlpool suites. Guests can start each morning with a complimentary newspaper and full hot breakfast.
Our friendly team members are dedicated to providing outstanding customer service and are ready to welcome you to this exceptional Red Deer hotel. Book a stay and save today with the Best Western Plus Red Deer Inn Suites.
The TownePlace Suites Red Deer is an ideal spot for travelers wanting to discover the city. The TownePlace Suites Red Deer offers a pleasant stay in Red Deer for those traveling for business or leisure. The hotel is approximately 18km away from Red Deer Regional Airport. Red Deer Regional Airport is the closest option for those who prefer to fly, approximately 18km away. There is no shortage of things to see in the area, with the Heritage Lanes, Victory Church of Red Deer and Dawe Centre Pool all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Red Deer hotel provides parking on site. According to our trusted guests, the facilities at this hotel are first-rate.
Welcome to the Ramada Red Deer Hotel and Suites located at the intersection of Highways 2 and 11. Convenient to Sylvan Lake Joffre major shopping and tourist facilities guests to this hotel will also enjoy close proximity to corporate locations like Edgar and Blindman Industrial Parks Burnt Lake Business Park as well as Westerner and Waskasoo Parks. Enjoy complimentary hot breakfast complimentary parking local shuttle service to businesses and shopping an indoor water park with pool and waterslide and a modern well-equipped exercise room. Guests can host meetings for 2 to 25 people and dine onsite at the Mohave Grill open for breakfast lunch and dinner. All guest rooms offer complimentary wireless internet access refrigerators microwaves LCD televisions and KuerigR machine. business and family suites are also available at this pet-friendly hotel.
My child's basketball team was staying here, but due to another engagement, I couldn't arrive until midnight. I called ahead to ensure I would be able to get in and the person who answered the phone was friendly and assured me I could get in. When I arrived after midnight, the night clerk was super friendly (nice after a very long day) and we had a nice chat while we were doing the paperwork. The complimentary breakfast was a notch above the usual - there were even scrambled eggs and bacon! Also, you spend a lot of time waiting around for tournaments, and I was sitting outside. One of the cleaning staff came out for her break - she also was very friendly and we had a good conversation until she had to return to work. I would have to say this hotel had the friendliest staff I've encountered for long, long time - really impressive. The room was clean and in good repair (I'm guessing this is a fairly new hotel). I liked the walk-in shower and there were lots of towels. The bed was comfortable and the HVAC wasn't noisy. My single complaint, and it's pretty minor, is all the lights (including lamps) were bright ”white light” which was a bit harsh at 12:30am. A ”yellow” light lamp would have been nice. In any case, this will definitely be the hotel I stay at on my next trip to Red Deer.
Stay was perfectly awesome. Rooms and amenities were superb. Staffs are friendly and amicable. Had a wonderful getaway from our mundane life. ‘Twas indeed a beautiful experience away from the hustle and bustle of the city. Great stay with family and will highly recommend to friends and families. Such a nice hotel! Kudos!
This hotel is beautiful, clean and offers great amenities. The manager, Chamath was very professional and accommodating to my needs which I very much appreciated after a long day of travel. The rooms and common areas were clean and well cared for. I would definitely stay here again. Thank you!