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What I can say is the location was so perfect for us. The transportation just 2mins walk from the bus stop,10mins drive to downtown and malls is only 5mins walk from this hotel. But 2 things that makes me disappointed, first is on our first night in the middle of the night the air conditioner became to noisy the noise was so annoying at first we ignored it because we’re in the middle night and we’re sleeping, but the noise of the AC doesn’t stop and it became to loud so we need turn it off. Since its in the middle of the night we just ignore it and we go back to sleep since the temperature of our room is still cold. So in the morning we reported it in the front desk about the AC to check the AC of our room. But the front desk wasn’t sure if can be fix on that day so he suggest to give us a stand fan. Since we got no choice we agreed for his suggestion for the stand fan because we have to leave the hotel and go somewhere. We came back late night like 10pm. We saw the stand fan but we did now turn on yet, we try to turn on the AC if its fix and no more noise. Like 1-2hrs the AC is ok its normal, but when we’re about to go to bed and sleep the AC begun rattling and too noisy. So we need to turn it off the AC. So 2nd thing is the stand fan we got no choice so we turn it on the stand fan but sadly the fan takes 10-20mins to start the fan and when fan started is too noisy just like the AC. So in our 2nights when dont have a good sleep. 😂 But all in all the cleanliness of the room was excellent except the trouble of AC and Stand Fan 🤣🤣🤣

Renovation is beautiful.

The hotel in general was alright. Nothing too special or fancy. There was a good restaurant at the base called Bin 4. What makes this hotel not great is that from the time that we were there (3 nights), 4 car windows were smashed and broken into including our own car. There was nothing in the vehicle. It seemed just to happen for the purpose of breaking something. The worst part is the day if we had to do a 7 hour drive home taking the ferry and the Coquihalla. The hotel says there is 24/7 security and people at the hotel which just doesn’t make sense for so many vehicles being broken into. Of course the hotel isn’t ‘responsible’. May not be the place you want to stay and certainly don’t leave anything in your car.

This is such a fun hotel! It’s near some busy roads, a mall, and a bunch of restaurants and such, which I guess is nice, but it’s pretty noisy and you’re not going to get a great view from your room or anything. BUT! Where to start? The rooms are clean. My kids and I loved the comic book, stickers, yo-yo, and rotary phone in our room. The hot tub is a little small, but guess what? You can soak in it and keep an eye on your kiddos as they enjoy the indoor/outdoor pool and water slide! Inside the lobby, you can find myriad board games, ping pong, “bowling,” Wii, and even old school typewriters in which you can pluck out that novel you’ve been keeping in the back of your head. The lobby Coffee is better than any in-room coffee another hotel might offer. And speaking of the lobby, the staff here is 110%! I got what I thought was an automated text asking how my state was so far. I said “meh” because we had just checked in and I wasn’t impressed with the area. I got a response from a real person right away!She provided answers to my questions and concerns and even delivered earplugs and silverware and cups to my room later when I needed them! When I was teaching my kiddo how to use a typewriter, the front desk staff didn’t hover over us or anything, just let us do our thing. Last, the little restaurant (open for breakfast and lunch) has a killer breakfast menu and such friendly staff!

A very cozy place where you feel like at home, the friendly staffs is a great catch, the 2 girls who started at 5 am preparing your breakfast always carry a sweet smile that makes you day with great start, Gloria and Darren always take the extra mile to make suggestions for places to visit and dine caring to your preferences, the man in charge, Sam, really impressed me how far they go to make a conventional hotel business with great concern to being Green, the team there makes it different from the others and I would recommend anyone who is visiting Victoria to book yourself couple of nights there

I went to Victoria with my friends, mainly because it is cost-effective. It is four or five kilometers away from the provincial government and Chinatown. The hotel has breakfast for an additional fee. There is no place to have breakfast around, so you need to drive nearby to eat. We are driving out to play, so it does not affect , still quite satisfied

I'll start with the good..... free parking, hot water, power shower, daily fresh towels & coffee, iron & ironing board, good staff, microwave, kettle, Keurig, fridge. Our room was OK. However, there is no elevator. The bed creaked every time you moved, the springs were noisy & when one rolled over, the other followed suit, you both rolled together it needs a new mattress & base. The pillows were lumpy and had no substance to them even when you used two. The curtains were threadbare & paint peeling off the walls. No safe in the room. Storage & hangers are minimal. Black grout in between the tiles on the floor (needs a scrub with some grout cleaner). This doesn’t mean it wasn't cleaned as there was no hair in the sink or bath from previous occupants that we saw room was cleaned daily with fresh towels. The sink was not in the bathroom but in the bedroom. Pool & sauna.....pool was warm, but it needs a clean - there were live bugs in the pool we were in it approximately 10 minutes before we got out as we were grosses out, you could not see the bottom it was cloudy. The saunas are separate, one male & one female with change room facilities we didn't use them we also didn't use the fitness room. Access to the pool/sauna/fitness room, you have to go outside, walk the path , and then re-enter the building. The on-site dining....The Loft great staff with good pub food salt n pepper pork bites were very the kitchen staff worked very hard. Live music most nights but not disturbed by it. The Coachman, we had 1 breakfast there, and it wasn't great. Apparently, the chef was Grumpy that day .... maybe that's why it wasn't great? Waitress was great. All in all staff, were great, shower was powerful & hot, bed was not comfy we won't stay here again when we visit next.

The service at the front desk is very friendly. There are vending machines where you can buy snacks. The heating in the room is sufficient. The toilet and room are also clean. The transportation is also convenient. It is a 10-minute drive from downtown. The only downside is that no slippers are provided.

We expected more from this hotel. It seems to be located in a really rough area of Victoria, walking back to the hotel past 9pm was really quite scary. I would suggest that this would not be a good place to stay for any lone traveller. We didn’t think that the room was particularly clean, especially when we found underwear that didn’t belong to any member of our party on the sideboard. When we called reception about this we got a particularly unhelpful response. The hotel seemed to come alive post 10pm when all that could be heard was screaming children and adults. As seasoned travellers none of us felt particularly safe staying here.