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INADMISSIBLE the lack of structure of an Ibis Hotel to meet the demand of guests, and everything started in the check-in where we faced a significant row and only 1 attendant that was visiblely stressed due to overloading work, We arrived in the room and tried to ask for a lunch without success because the reception did not answer the phone, but the worst was about to come, breakfast was a dressing, coffee is served with scheduled time according to the guests' floor, Our time was 9:40, I'm trying to understand the logical of the schedule, because we arrived at the time had a row to all sides, the guests themselves had to clean the tables, had no fruit, no bread, juice, jelly, eggs, prates, and it was during our coffee time, only a official to make repos (mto educated and performing) but QQ human can realize that one person has no way to account for demand in the period where the hotel is drunk, All those who were there have made reservations, that is, they have not been surprised! Failure to respect and serious failure in the management of the company, in addition to taking advantage of the Festiqueijo event to increase the daily value, or rather, almost doubled the value, that would not be a problem if they maintained a pattern of care that left unwanted in all senses.

The location is very bad because you have to make a huge tour to get into the hotel in BR. Attention I found uncordial and breakfast weak!! We were eating at 9:00 on Saturday had nothing more and they didn't rest. The hotel has a very good location and has a good location for the hotel.

Hotel muito bem localizado (fica entre as cidade de Bento Gonçalves e Farroupilha). Cerca de 6 km do caminhos de Pedra(um dos principais destinos turísticos de Bento Gonçalves ). No sábado dia 06/07, data em que nos hospedamos as temperaturas chegaram a 2 graus. Podemos dizer que o Farina está preparado para dias frios . Os quartos tem calefação , a recepção tem uma lareira maravilhosa . Fomos recebidos com café, pipoca, e uma lareira que aquecia todo o ambiente . Tinha lá , também , degustação de queijos da Casa da Ovelha. O café da manhã com muita variedade . Preço bastante acessível .

Our room was for physically disabled, so the bathroom was very small; the bathroom box was leaving, wetting the whole dry area of the bathroom; and the bed edredons were with strange/worst smell! From the corridor you can see a beautiful sunset!!