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The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.

If you love nature and love to experience staying above a river this is the right place for you . You can spent a whole day here doing fishing, swimming, walking, jogging and enjoying the best scenery . To management please maintain the cleanliness of the surrounding . One of the best spot to visit in brunei . Staff could do better in welcoming the guest . Will definately come back

The hotel is located in a shopping area and nearby to Brunei international airport. Whist the room was generally was comfortable but their customer service needs improvement. For example, we booked a pickup, confirmed via email from the hotel, but it turned up one hour later. and the driver said they were not aware to pick us up at the airport. Whilst at the airport, phone calls to the hotel for the pick up was not answered until having called them 4-5 times. Breakfast menu was limited and basic, just local dishes. Their restaurant is closed at night, so we ordered room service - food came packed in plastic boxes with plastic utensils. They have 2 lifts to the floors but only one was working most of the time. Room TV has only 5 channels and low resolution. No facilities such as gym or pool. The sliding door of the wooden cupboard in the room came off its rails when we were using it. Hotel in a good location but its service needs significant improvements.

(1) Walking distance from the airport. Via Dart, the Brunei app like UBER, the service of 4WB car was 9.1 B dollar from the airport, 9.5 B to the airport. (2) WiFi was available, but not fast. It may not be suitable for business use. PPPoE was used. (3) Laundry machines are not available in the building. A coin Laundry shop exists north, 1 km away. (4) Sound insulation was felt good enough, and the neighbourhood is generally quiet.

The hotel is good for an overnight stay, close to the airport. nothing to brag about. The buffet breakfast was more than sufficient and can get quite busy. The airport shuttle had to wait for the passengers who got delayed at custom and a group of about 20 of us had to wait for over 1 hour which was not pleasant for such late hours.

The Radisson Hotel Brunei is the only international chain hotel. Located within walking distance to lots of places of interest, such as the Regalia Museum, the Brunei History Museum, the Yayasan shopping center, the Kampong Ayer, and most importantly night market with great food just across the street. The hotel provides FREE shuttle service to various shopping centers 3 times a day. The most recommended is Gadong where you have the largest shopping mall in Brunei as well as the well-known Gadong night market where you can find and try all kinds of Bruneian foods, the best! The hotel has a 24-hour fitness center with up-to-date equipment, toilet, showers, and connected to the swimming pool. No attendants available. The breakfast has tasty food, albeit not enough variety and not enough vegetables. Service is friendly and helpful. At the lobby there is a souvenier shop. And a water dispenser so that you can keep refilling your water bottle. Last but most importantly, even though the bed is queen sized, but really comfortable and gives us well-rested sleep. Our room was facing the small forest at the back, so no noise from the street. Housekeeping does a great job at cleaning the room.

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

Perhaps the cheapest hotel in Brunei offering good clean , big rooms , with amenities like tv , fridge , free drinking water and safe ambience . The location is 10 minutes approx 700 meters away from Water front and the bus stand where buses from Kota Kinabalu and Miri depart and arrive. 500 meters from the local bus stand. The hotel has a coffee shop which sells set breakfast. They provide unlimited RO drinking water in jugs from the reception. Nearest restaurant around 600 meters . It is safe in Brunei so does not matter if you walk in the dark at night. Bonus, free airport drop off. I even did not know about it the reception lady informed me at the time of checkout or else is was going to take 1 dollar bus ride which takes around 45 minutes. It gave me time to visit the museum and buy some food to have at the airport . I suggest the hotel very much.