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This hotel was the best All inclusive hotel iv stayed in!!!!!.. in a long time the rooms where well kept and very clean the cleaner was exceptional and very efficient. We had the family room for 6 and was very spacious and enough room for 2 adults 2 teens 3yr old and a 9yr old had there own balcony onto the front ***** full air con 2 shower rooms and toilets. Free safe and plenty of storage. The hotel it self was a 5bstar plus for me the grounds are beautifully kept and very pretty the pool area was very nice and pool was massive never over crowded......plenty of sunbeds........ a nice little kiddies pool and little play area plenty of activities for all ages there is also a kids club the girls where always very friendly and we became very friendly with them all The restaurant was your typical All Inclusive very well presented and plenty to choose from each day, same for the drinks plenty of choice. Also have snacks through out the day too. Pool bar to get your alcoholic/soft drinks all through the day. The entertainment for us was the highlight of the holiday the guys ( boris, paco,stelko guys and the girls where very entertaining had my partner Richard/kids up on stage every night we was there lol and they took part in all the activities throughout the day my kids loved all of the animation team as did we.... and they made our stay very memorable ❤ and we became good friends and will hopefully keep in touch with them all. All in all this hotel is the best hotel iv stayed in as a family and will be booking for next year. It was out first time in Bulgaria and we loved every minute of it......can't wait to come back to sunny beach ⛱ .......Tammy Richard Megan Libby Emily Jensen ❤

We have very fond memories of our stay at the HI Hotels Imperial Resort. The hotel is located at the beginning of Sunny Beach, not far from Nessebar (a 25-minute walk), right by the sandy beach. The hotel itself leaves a positive impression and is comprised of three complexes. HOTEL / ROOMS (DeLuxe): - spacious rooms with balconies (sea and main pool views), carpeted floors, with elevator access to rooms, - rooms are equipped with LED TVs, a phone, and a safe (free of charge). - large and comfortable beds, - bathrooms are well-equipped with toiletries and clean, fragrant towels. - rooms are cleaned daily with towel replacement, - available iron, kettle, and ironing board (with deposit), - the hotel grounds are well signposted with directions to attractions, bars, etc, - there is a bus stop about 100 m from the hotel, allowing you to reach the city center, the airport, Burgas, Nessebar, Ravda, Sveti Vlas, Pomorie. RESTAURANTS / CUISINE / BARS: - the hotel has two restaurants (All Inclusive+) and two à la carte restaurants, - daily themed dinners, e.g., Greek, Arabic, Mediterranean, - restaurants offer a variety of dishes; there's a wide selection of food (though it's a shame that people waste so much), - there is a children's food area, - delicious coffee, cappuccino, and chocolate from Segafredo coffee machines, - tasty cold drinks from vending machines (I recommend cherry juice), - a Lobby Bar with original cocktails is available, and you can order a custom drink, - poolside food and drink area: late breakfast, snacks, fruits, fries, burgers, donuts, waffles, ice cream, drinks, etc, - all dining areas are well-maintained and clean, IMPORTANT: When you check out, your All Inclusive wristband is left so you can enjoy your food. POOL / BEACH / AMENITIES: - there are several pools, including an indoor pool and one for children with various water attractions, - the pool water is clean, and the area is well maintained, cleaned every morning, - there is a special play area for children, - the hotel provides beach towels (with a 20 LEV deposit at the lobby) that you can exchange daily, - access to the beach is through dunes (a 2-3 minute walk); the beach is large and clean, - there are sun loungers and umbrellas available at the beach for an additional fee, but you can also go with your own towel (there is a naturist beach nearby), - the hotel offers daily activities: daytime sports and physical games, evening shows in the amphitheater, - there is a fitness area and a gym available. SERVICE / STAFF: - good communication with the hotel, both before the stay (via email) and during the stay, - reception staff is very friendly and helpful, - the hotel manager is a true professional, always smiling, regardless of the situation, - the restaurant staff and cleaning crew are also very pleasant and diligent in their duties, - efficient and friendly animators who encourage guests to participate in activities, - the hotel has a currency exchange office wit