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The hotel is lovely and the food is nice. However, do not use the hotel parking as it is not safe, especially at night. Our car got vandalised and broken into as well as 2 other cars on our level. The windows were smashed in and excrement left on the floor, there are no signs to warn you about this so avoid at all costs.

JAM's front-desk staff is off-the-chart excellent. We had a snafu in our reservations and they helped us to clear it up. The lobby decor is so funky cool as are the rooms. The room staff was very attentive. The restaurant is 5 stars! We ate almost everything on the menu. It is on a major tram line. I will stay at JAM my next visit to Brussels.

Because hotels around the electronic music festival have a lot of premiums, this is the most cost-effective hotel nearby. The room is new, and there are no reviews online. It is considered a blind box, and I was afraid of making mistakes. The result is much better than expected, and the price/performance ratio is excellent. I arrived at the hotel early. I couldn't get up early. They said it had to be at 3 o'clock, so I had breakfast on the first floor of the hotel. It cost 9 euros and the taste was okay. Later, I went out for a walk, and when I came back here, I checked in at around 2 o'clock. There is a 24-hour Carrefour next to it, which is very convenient. I brought two packs of instant noodles from China, but I was worried that there would be no containers. It turns out there is a lounge on the -1st floor of the hotel, including a microwave, hot water and coffee machine, which is very convenient. You can store your luggage before check-in and after check-out

Booked this last minute and pleasantly surprised with how nice this hotel was. Staff are friendly and my room was immaculate! Looked like it had just been refurbished. I will definitely consider booking this same hotel again. The location was very convenient as it’s just a short walk away from Gare du Midi/Brussels Zuid station.

I was really lucky. When all the flights were cancelled due to a strike in Belgium, I was able to stay in a place that felt just like home. It was like the old houses I had read about in fairy tales. As soon as I stepped inside, I was amazed. The layout was really unique. I had to climb two flights of stairs to reach my room, and it truly felt like I was on my way to a princess's room in a fairyland. When I got to the door of my room, I never expected it to be a tall double door. I felt as if I was entering a palace. The room was spacious, and it had a fireplace that I had always dreamed of. The door lock used an old-fashioned key, just like the kind that many people wear as a decoration around their necks. For someone like me who is used to living in reinforced concrete buildings and taking the elevator every day, this experience was truly like a fairy tale. Although this place wasn't perfect, perhaps the old houses in fairy tales are all like this, aren't they? The experience here was really special.

Extremely comfortable, well soundproofed room, unfair service Even though the decor of the common parts was not really at my taste, a little cold, the room more over was perfect ( bathroom in particular ) Good toilet products Apivita, good breakfast ...

Great hotel room. Everything was clean and well maintained. We did struggle a bit with the AC, and couldn’t really get it to work unfortunately. But great stay otherwise!

The Citadines Toison d'Or Brussels offers a comfortable and convenient stay in the heart of Brussels. The hotel's modern and well-equipped apartments provide a homey atmosphere, ideal for both short and long-term stays. Its central location allows easy access to key attractions, shopping, and dining options. Guests can enjoy the proximity to the lively Avenue Louise and the picturesque Place du Grand Sablon. The staff is known for their professionalism and friendly service, ensuring a pleasant and hassle-free experience. However, some visitors have noted occasional maintenance issues, which the management promptly addresses. Overall, Citadines Toison d'Or Brussels promises a satisfying stay.