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Went for Melbourne cup and while menu wasn’t as advertised I couldn’t fault menu or service. Service was 5 star. Food was awesome! I can’t stop talking about the friendly service though. Service wins every time for me. Would 100% go again without fail.

The hotel is very close to the Newcastle train station, the transportation is very convenient, the rooms are clean, the kitchen utensils are all available, two adults and two children live in a two-bedroom suite, which is excellent value for money.

Arrived late by train, less than 5 minutes walk from the train station, upgraded to three bedrooms, the family sleeps well each, the front desk can store luggage, check-in and check-out are very convenient

A very professional and friendly team! The manager in duty saved the day for fixing my booking agent’s stuff-up. We cannot thank her enough! Great location and very modern & sleek interior. The free brekkie is beyond our expectations. I’d definitely stay with them again.!

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My evening arrival was greeted by an unmade-up room, a free drink that could not be satisfied with a stout/dark ale or zero alcohol option nor the usual gold level welcome gift. On day 2 the room was serviced - that is a trash bin was emptied. Nothing else. Housekeeping was not seen again. Despite feedback two weeks ago about the rubberised scrambled eggs and poor clearing of dirty tables, nothing has changed. There are no side plates for toast or fruit servings. On the third day, in desperation, i asked for for a different type of egg - fried, poached, anything but overcooked scrambled and was told there would be an extra charge. No thanks, not this time or any time. I won't be back.

There’re complete sets of tablewares inside each room for you to use so feel free to grab some food from Coles/Woolies/Maccas/ZKFC/Pizza Hut or whatever that are all very close to the hotel!

I have stayed at The Quest in another location for work and was impressed. I thought I could trust that I would get the same quality accommodation at Newcastle and happy to state that I did. We had a lovely stay for Fathers Day weekend to go to the Knights NRL game and will definitely return. The 2 bedroom apartment had everything we needed and access to a locked up carpark was a bonus. Bed was amazing and very private room. I also had a swim in the pool which was lovely. Thankyou Quest Newcastle

The price was reasonable and the cost performance was perfect. Great location. The room was really big.

After a tiring day of touring and driving, my husband and I were exhausted and ready to check into our hotel, only to find out we accidentally booked it the day before. We were warmly greeted by Jane, who immediately went to work to change things and get us a room. Jane was not only adorable, but super friendly, happy and it was obvious she loves her job and the people she works with. She showed us to our room which was even nicer in person than the pictures. Would HIGHLY recommend this hotel.