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Beautiful hotel and easy check in process. The lady who checked us in was so welcoming and friendly. Disappointing the hotel does not have its own private cafe, or in house restaurant... one has to walk up the road and cross the street to get to those completely separate and public facilities. The room was not clean... specifically, the very dark carpets had been vacuumed, but there was visible dust and debris on the skirting boards and around all edges of the carpets. Otherwise the rooms were nice, however the view out over the expansive Woolworths roof top was ugly beyond words. No dining table or even chairs in the room, which rendered any hope of room service, quite pointless. Parking was easy. Price was reasonable. The swimming pool looked like a sad after thought, squeezed into a corner, right beside the driveway into the hotel car park. The primary reason I've rated the hotel low on average, is because I am most unhappy that the $100 hold placed (no charges incurred against it) on my credit card, that I was assured would be released in full at checkout (which was Sunday 9/10/22), is still, three business days on, being held by the hotel. I emailed hotel reception about this Tuesday and was assured it had been done. Today (Wednesday 12/10/22) I am still waiting. I emailed the hotel again and asked for a receipt showing the release had been made and note it is dated 11/10/22, confirming they only released it 3 days after check out and upon my making contact to raise it with them. $100 is a significant sum to not be able to access in my account and furthermore shows this hotel cannot be trusted with guest credit cards. I don't doubt there was every chance the hotel would not have released the hold and only did so when I emailed them about it. My advice to potential guests is to give them a $100 cash hold, so you get it back immediately, or if giving them you credit card, ensure you check you statement to confirm holds are released back to your account. The hotel does not have a right to these funds and they must make it a priority to respect guests and honour their trust and release funds immediately on check out. I've now had to lodge a dispue with my bank to get this sum released.

This restaurant is in the suburbs of Brisbane. It is very far from the city. It costs $100 to take a taxi. It is inconvenient to buy things. Even taking a taxi is very difficult. If you don’t like to see the scenery, it is recommended not to stay in this hotel 

The first room was tiled, the curtain was hanging off and had a dirty wall as you entered. It smelt of an unpleasant talcum powder disinfectant. Asked to move but told I'd have to pay extra to upgrade which we did as we had just travelled 9 hours and were tired. The next room was carpeted but the curtain was dirty. Unfortunately it smelt overwhelmingly of the talcum powder disinfectant. We thought it might be just because the room had been closed up. We had the sliding door and windows opened but it did not get better. It was now so late and we thought we could cope with it. We could not. I tried breathing through the sheet and at 4am felt like crying and just wished the night was over. The office was not manned in the morning so I rang later. The man asked why I had not rung at the time but I was under the impression there were no more rooms, there seemed to be a family celebration in the restaurant which we didn't want to intrude, it was so late and we thought we could power through and we didn't want to be complainers. The man said he would go and look at the room and I had no further response. I left a review on the site and the manager responded. He apologised for my distress but stated that tiled rooms were popular, the rooms were given a deep clean because of covid and no one had complained about the smell before. I emailed choice hotels who offered me 2000 points in their privileges club which I had to join. I don't know if this has any real value. Lesson learned to speak up if things are not good.

Wonderful motel with great amenities. The management are very accommodating and do a great job of maintaining the property to a high standard.

I would like to share my opinion on a very unique experience. From the moment I arrived at The Aspley Motor Inn, I felt welcomed immediately and made to feel at home from the moment I walked in. The owners of this Motel, truly go out of their way to make you feel welcome and looked after like a family member. I was blown away by the kind reception and cleanliness of the rooms on first impression. I have stayed in many Motels in the past, but this place was amazingly comfortable and well worth every cent. A great quiet location just of the highway, close to shops that are within walking distance for any basic needs. What I was most impressed with was. First of all the outstanding service and care, privacy and cleanliness of the rooms. With attention to detail. The room I stayed in was immaculate, with very comfortable beds, all the basic kitchen needs plus more. A decent sized fridge and freezer to store food for a whole family. Air-conditioned, very fast and free WIFI connection. A pool on sight and BBQ for anyone to use. Access to Netflix and a large amount of storage space. Whether you are like myself and traveling solo or with your family, or possibly just for work? These guys will accommodate your needs with a high level of professionalism and a friendly smile and a laugh. Also worth mentioning a great laundry option, with a washing machine and clothes dryer on site if needed. All I can say is thank you, for what I call an experience. No other motel has ever made me feel so welcomed and looked after in the past. After a 4 week stay, I already want to come back!! Thanks for everything!! A very high recommendation and a feeling of gratitude to the owners who made this a real experience for myself. 5 star service and value for money!!!

Superbly located accommodation that is flexible on; duration of stay, size and type of room, plus dinning and parking. I chose to stay in the motor inn section and the friendly staff were only too happy to change my online hotel booking on check-in, from the ground level to an excellent upper floor room. The grounds are lovely, with outdoor seating aplenty, as well as a sensational pool area. There is a cafe on-site and car parking is well and truly ample. In this part of Brisbane North, there are many excellent restaurants. And I decided to go with a take-away from the award winning Pizza Plaza at Boondall, washed down with a cheeky Rose Moscato. It was an ingenuous decision, to stay at Ingenia ...

Our stay was a one night for a family occasion so we were just looking for basic clean facilities. We liked that it was airconditioned and had a microwave, toaster and jug. The location is excellent with easy access to shops, cinemas etc. And the hotel was available for meals if required. I would have liked a a couple of spare pillows but there was a single bed we didn't use so we did use that pillow. The staff were friendly and helpful. Bed was firm.

Loved this place, reception staff are always so nice the rooms are that of close to a 5 star rating the only reason it’s not a full 5 star is the pool is small and no gym facilities etc but rooms with spa in them are amazing will definitely be back!!!