Thought it looked good reviews were semi good close to where we needed to be , but the walls are paper thin, could hear arguments from other rooms . When asked could we have a ground floor when I discovered we were upstairs and explained my husband had just had knee surgery I was met with sorry our regulars come first, after also being told of $100 bond on arrival not before. When entering room people in building next door could see right into the room so closed curtains quickly. Rooms and bathroom need a bit of attention especially the shower, great size no water pressure and very dirty , honestly I have stayed at free camps with toilet/ shower ammenities cleaner. Noise from Stud Rd didn’t bother us as much as the person going off and throwing stuff a couple of rooms down , if we weren’t so tired and so late at night I would have gone and got my money back and driven home. These photos show the shower , that needs a really good clean, also when I checked under the bed and couch to make sure we hadn’t left anything behind, the rubbish under there , so I picked it up for you and put it in the bins. The lady on the desk was very polite.
Three adults were in Melbourne for a family function. The apartment facility we stayed at was excellent. We must have had a good day, because, despite reading other reviews, we did NOT experience any issues whatsoever (apart from Internet voucher expirying after 24 hrs) We had a 2 bedroom apartment and it was neat, clean and tidy. Yes, car parking was awkward with the entry ”fob reader” on the passenger side of the vehicle and on a ”down sloping” ramp. Need a good handbrake. We ate out so did not require use of cooking facilities of which there were plenty of utensils. Knox Shopping Centre is ”reno mode”... Dont go there it is a mess....!
Quality accommodation in a great location. Great value. Our studio apartment was comfortable, spacious and very well-equipped - including a kettle, toaster, microwave and plenty of cutlery, plates, cups etc. There was even a bath (with shower over) - that's a plus in my opinion. Perfect for an overnight stay, but I'd find it comfortable for a longer stay. With a major shopping centre and a plethora of dining options within easy walking distance, the location is ideal.
63 reviews
3.8/5
Price from
NZD 203
per night
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We have stayed here previously and did so again for an event in the eastern suburbs. The hotel is reasonably good, clean and serviceable. The rooms are fairly basic but everything you need is there. The bed comfortable. The shower was poor by comparison to other places - the shower head very low too. We ate at the restaurant one night - Chinese themed. The food was OK, the service a bit distant and not very engaging. Not rude at all, but not friendly was our impression. Check in at reception very good - friendly and smiling service there.
This place is a pit,When we arrived they gave us the wrong room,so after sorting out that mistake my wife and i finally checked in,and when i walked through the door i said to my wife ”what the f@#k have we just walked in to ,the place was dirty and smelly had a very musty smell,the carpets were dirty,shower dirty,toilet was dirty the lounge had stains all over it,the coffee table had looked like it was picked up of the side of the road from a rubbish pile avoid at all cost its dirty the pictures don't match the property in saying this i will give credit where it's due it was a quiet location and convenient and the staff are good but thats it,it's ashame as this place has good business potentinal with some elbow grease,new carpets and fresh paint but obviously they dont care so better to avoid at all cost
Because this was the only hotel within walking distance from my friend's house, we stayed for a total of 4 nights and booked a 2+1+1 deal. Before checking in on the first day, the room fee and a deposit of 100 Australian dollars were charged to my credit card. On the fourth day, I went to the front desk to renew the room card (I couldn't open the door without renewing it). The front desk already knew that this was a prepaid order and asked if the payment would be deducted from the original credit card (I changed the name of the booker on the fourth night but didn't change the room and noted ”extend stay” in the order). I thought that after the prepaid order, the hotel might have to charge a deposit again because the name of the booker had changed, so I replied ”yes”. As a result, not long after, the front desk deducted 157 Australian dollars from the credit card again. I returned to the hotel in the evening and called the front desk. The front desk said it might be the deposit and asked me to talk to the manager tomorrow. I checked out very early the next day and the front desk was not at work. I negotiated with the hotel through text messages. The hotel said that I booked the room twice, once at the front desk and then again on Ctrip two hours later. They were so shameless. I booked the room on Ctrip one night in advance, but I didn't go to the front desk to renew the room card until after 9 o'clock the next day. After the communication failed, I had to contact Ctrip. If the negotiation with Ctrip failed, I would post a complaint on the hotel's official website. After repeated communication with Ctrip, the hotel agreed to refund the money, saying it was a ”communication misunderstanding”. I suggest that compatriots should check their credit card information more often when they go out, and safeguard their legal rights and interests in a timely and resolute manner, so that the chickens and dogs of T can't hide.
The apartment is right next to the main road, the location is very good, opposite the gas station and 711, there are a lot of places to eat on the left side of the door, we packed up the Domino's pizza back to the room to eat, the main road opposite the big supermarket woolworths is very convenient. The layout of the room is good, the two bedrooms are very comfortable, the landlord is very welcoming, and the parking is convenient and free. We went to the small train the next day, so I chose here. It is so convenient to drive for ten minutes. I would recommend friends to have a chance to live.
Everything is good except suddenly the lights went out for few seconds. And it happens twice in one night. Hopefully Hyatt will fix this issued. It should not have happened because it's Hyatt hotel.
We had booked a table of 14 at the FTG Hotel. We had been there several times before, so we knew what to expect. Previously, the food and the service was very good which made for a very happy lunch. However, this time was quite the opposite. They had cut down on the dishes that were standard on all previous occasions. No baked salmon, no potato bake, no cauliflower/broccoli gratin, no caesar salad, no bread & butter pudding. These are the only dishes that I noticed but there were probably more. Not only had they cut back on the assortment, they had also cut back on the quantities displayed. There was nobody carving the meat so was required to ask for assistance. There were no vegetables which was requested and needed to wait while they were being cooked. Others needed to ask for the apple crumble. But the final straw was that there was no custard, again needed to be requested. The kitchen assistant came out with a supermarket carton of cold custard and poured it into the container (which is normally contained with heated custard). I did speak to the manager Jackie expressing my disappointment as we were used to better. She immediately went on the defense advising me of the learners in the kitchen & the staff shortages, telling me this is what I would expect from supermarkets, chemists and the like, which is totally irrelevent but no apology. If I was being served in an A la' carte restaurant, yes of course I would be expected to wait, but on delivery of my meal I would expect everything that I ordered. This is a buffet, where one helps themselves, so one would expect the food to be there to serve yourself with. I can only put this down to a disorganised mess and another visit would be out of the question, and will be taking our custom elsewhere.
I have ordered twice, and I am very satisfied. The staff is polite and willing to help. The food in the restaurant is good, and the children are satisfied. Although the hotel is small, it is on the 6th floor, but they are all good. Sometimes you can hear the sound of a hose
Excellent
85 reviews
4.4/5
Price from
NZD 181
per night
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