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I order a room with 2 beds but when I went there there was a queen suite room under my name. I was totally discomfort to share a bed but they mention they do not have any other option apart from paying another 190 dollars for another room.

This is the best hotel you could ever get in Kiama. The provided basement carpark for the guest. The staffs were so friendly. The room was perfect, beautiful and clean. Well done. Would love to stay here again in the future. Walking distance to the beach and blowhole too.

The room is large and said to have been renovated but it still feels shabby, especially the shower. The bed is king size with two single beds put together. The balcony only has a simple table and chairs, which is not suitable for sitting outside and enjoying a drink. The only entertainment facilities are the outdated gym downstairs and the 90s-style restaurant. There are no discounts for breakfast when staying at the hotel, and the food content is also disappointing. There are only the most basic cereals, eggs and bread. Why make it a buffet breakfast to deceive people? The breakfast view is good, the only plus. The front desk staff are all professional and friendly. The overall feeling is disappointing. As one of the only big hotels in Kiama, there is no competition and the facilities are so old. I will not choose it again.

It was a nice family getaway & Mercure Gerrigong provided the perfect retreat. Located close to all the local attractions of Gerrirgong. The person at the reception (Yash) was exceptional. Small gesture of taking us to our room was greatly appreciated. We got a nice room on the ground floor with a balcony. The room was a good size with all the amenities. A paper list of channels was really helpful to find kid’s channels like Disney. There is excellent dining option within the hotel. You can also try local restaurants which are 5 min drive from the hotel. A visit to the well maintained swimming pool & courtyard are a must especially if travelling with family in summers. Overall a wonderful stay.

Very Good

Clean and quiet

The room was very clean and bright. The stay was very comfortable. There are several restaurants around the corner, which is very convenient. Great value for money.

Good was very clean and tidy, bathroom abit out dated but a great place to stay and the price was good

Excellent experience. Check in through the pub. Friendly people. Close to shops. Close to lake front walking trail, then to the coast. Place to stay in Lake Illawarra.

Motel was clean, close to most things. Didn't go to the hotel, but would be convenient for most people.