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The staff is very nice, I called to confirm it early on the day of check-in. When we checked in, because we had two children, we also upgraded the large suite for free. The room was clean, spacious and comfortable. The location of the hotel is a small commercial center in several suburbs nearby. There is a small commercial street, but there are also shops that should be available, which is very convenient in Australia. There is a railway station in front of Mercy Hospital not far away, and the traffic is pretty good. To say that the fly in the ointment may be that the Wi-Fi network speed is not good and the number of connected devices is limited. This may be a common problem in Australia, and the hotel may be powerless.

In general, it is not bad, that is, the hotel does not provide slippers. It is not available in some hotels in Australia. The supermarket is quite convenient. The supermarket does not sell slippers. I ran a few places before I bought it. Summer's summer drag and drop

Firstly staff were very friendly and helpful, could not be faulted. Complained that internet was down, moved rooms but problem did not improve. Needed to sit in reception or in yard to check mails etc. Pool was closed but on last day attempts were being made to clean it so possibly will be opened in near future. It is a motel, so for those in a car probably very convenient, but if no car location not ideal as there is a fair walk to shops, Tram etc. All in all a good 11 day stay.

Amazing for price, clean, spacious, comfortable, great service. Would definitely stay again

very location hotel close city, close tram ,close cafe ,close garden

There is no hairdryer or soap, and they check the cleaning when you leave. There is a Novotel right next door, and the exterior is the same and the view is the same. Good value for money! The location is a bit out of the way, but it is next to the tram. Rather, you can see the rural life park of Australian residents, so it is healing.

Close to the tram, clean and compliant hotel! Very pleasant staff! I recommend for a week's stay, there is plenty of equipment in the kitchen

Secure free parking which is main reason I was after, great location with all cafes shops around. Bed too soft, average cleanliness and amenities Overall good value of the discounted price for my purpose of short stay

The hotel is very comfortable, the service attitude is also very good, the stay is very pleasant, the surrounding environment is also very beautiful, the hotel is very clean, and the facilities are very complete. Generally speaking, it is very good