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The hotel is located about 3 kilometers from the airport and is easily accessible by car. The hotel rooms are independent single-story houses with two-bedroom units available. There is a parking space at the door of the house. The apartment is compact and meets basic functions. It is suitable for those who have a plane landing in the early morning. It is relatively affordable for friends who want to stay temporarily for one night and start driving on the Great Ocean Road the next day. Warm reminder: Friends who want to check in after the hotel's working hours need to contact the hotel by email in advance. The other party will arrange self-check-in and collect the community parking lot and house keys by themselves.

Arrived at the airport at midnight and stayed here just for a night on arrival. The room was more spacious than I expected, kind of too big for one person. Clean enough, comfortable bed, enough amenities. One thing, when I got to the hotel, the door was locked because the receptionist was out for the airport to drive some guests. I was waiting outside for like 15 min and it was quite chilly. This is the only problem here. Yet, the receptionist was nice and helpful so I’m satisfied with the stay. Thank you.

The check-in process was efficient and welcoming, and the staff went above and beyond to ensure I had everything I needed. The room was impeccably clean, well-appointed, and surprisingly quiet given its location. I appreciated the modern amenities and comfortable bed, which made for a restful stay.

The positives were the hotel staff, who were very accommodating and attentive, and the convienant free shuttle bus to and from the airport. The location itself is an ideal distance from the aiport, however it is quite old, with long, unattractive hallways of old red brick, which smelled of cigarettes and mustiness. The communal areas were extremely limited, as though an afterthought, and I can not imagine anyone actually using them, so they're likely just for show, but it doesn't look inviting. The view from the back side of the hotel looked out through some low trees to a dirt field, which is fair enough for a 3-star hotel, however there seems to be a large amount of (guard?) dogs being kept in a fenced area on that property only 40 metres away from the hotel, and they bark constantly, day and night, with peaks of extremely excited barking which is noticeably loud and hard to ignore. There were an old pair of dirty shorts clumped in the hotel's yard, right below the balconies and tree-line, which was a bit off-putting to see. There is not much around the hotel in walking distance, including public transport, so expect to use taxi or uber unless you want to walk extended distances. Generally, the hotel was serviceable for an overnight stay. However, I do not recommend staying here for any more than an overnight layover. It was not a comfortable or enjoyable experience, and best used for budget stays only. The age of the hotel is very evident in its cramped and dated design.

I went for the location, but if the location was perfect, so was the service, and the room was very quite, dark to sleep perfectly, and very clean. I really was very impressed by what was secondary for me after the location which is the best! I definitely will consider returning, and advertising the hotel to everyone.

Everything was perfect. We didn't check in until 11pm after a thirteen hour flight. Staff were fabulous and even organised drinks for our room which we really needed even though the bar had closed. Will definitely stay again when the need arises. Thanks Pete.

Amazing amenities and very relaxing

Arriving Melbourne late at night and have a morning flight the next day. Chose Parkroyal given its price and super convenient location: just walk pass the footbridge at 2/F of the terminals and take the hotel lift at the carpark to reach the reception floor. Room is big and clean, water is hot enoguh and with a bath tub, sadly it was too late I haven’t used it.  The service was good too that they have totally no problem at all for me to store the big luggage for 5 days as I will be flying to Tasmania for few days trip with a small luggage.  Just don’t like about the pillow which are too soft. But the rest, perfect!!

The location and free shuttle services 24/7 to and from the airport is definitely a plus point. Room was big enough and clean for 1 person stay... The soap and shampoo and body lotion provided had a really nice and invigorating smell. Only bad point was my room didn't have toiletries... there were no toothbrush or comb... I called the reception and they said I had to go down to reception to collect it. That was the only inconvenient part. Otherwise excellent place to stop by esp for a layover with odd flying times!

The signage upon parking is really bad, you need to do a lot of guess work as to where the e trance is once you are in the underground parking. Which by the way is $40 extra.  We were given our room key and pointed to the direction of the lifts and I piece of paper with very basic explanation of things.  We headed to our room and immediately left to go and see if there were any other options. Initially we were given a room that had a view of the carpark, walkway and  roofing, lots of steel and very claustrophobic. I told the lady I wanted a room less depressing our view was just small being boxed in with steel and no view. She was kind enough to upgrade us to a king room with amazing views.  Not a lot was explained to us so we had to look for the recreation room and facilities on our own. The staff are very detached and service with a welcoming smile was simply not there. The room had no slippers, robes, shower caps or complimentary water.  Breakfast was much the same attitude, she asked for the room number and go sit and eat. No explanation of gluten free options or how we obtain a hot chocolate as the coffee machine does not dispense hot chocolate or chai. The scrambled eggs were so cold and disgusting. Would I stay here again? Probably not!