Hotels in City of Preston

"Very clean room. Amenities were excellent and staff helpful. Despite emails suggesting I needed an app for the key to the property I was provided with a key card, which I preferred. Excellent value."

"So we stayed in the Holiday Inn Preston for 1 night so my review can only really be brief as we didn’t stay for long - but I will say what I found. The rooms were pretty nice with enough space and had tea and coffee and a tv- all expected so nothing special and beds were very comfy. The location was good as it was 15 munutes walk from the train station. Room service was available till 11pm which was great but we didn’t try anything. We ordered breakfast for an extra £20 and it was decent but nothing special- and I’ve had much better as the bacon wasn’t the best. However it did the job and had lots to offer so that was good and not gonna complain. This was double the cost of most nearby hotels so we expected a little more really , but all in all a decent stay and it was fine. Would come again"

"The hotel is relatively simple, and the heating and air conditioning was broken on the day we went! But the attitude of the waiter is still very good!"

"When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before. "

"Clean, complete facilities, good service, very convenient for going out, similar to the 7 Days Inn in China, in the center of Preston, very convenient transportation, a satisfactory stay experience"

"There will be a new look very soon as the hotel is under renovating. Even thou, the renovation work didn't cause nuisance at all. The breakfast here is excellent with different varieties and comes with the nice tea, coffee and toast. We do have a really great stay here, the hosts here all are very good and helpful. Only if the next door if not causing too much noise than it will be good. We recommend this hotel to people and because only 10-15mins walk you can reach a big morrison, small restaurants, spar and post office ad well. The location is convenience too. They keep things clean and the bed is comfortable too. Quiet at night. Only one thing hope the host can add more racks and hangers in the room than it will be perfect. Thank you so much. "

"There is work ongoing which means there is no restaurant. It is very loud expecially with the work starting at 8am. The staff are really lovely. Although the heating did not work in my room, they were able to offer me a new room."

"Unbelievably good experience. Amazingly good value for money. Really great, friendly service, beautifully clean premises and room, gorgeous smelling linen, really comfy bed… best nights sleep I’ve had in a hotel. And riverside views. Would highly recommend and can’t wait to stay again. Great location - only a 10 min walk into the heart of the city centre, also on the doorstep of beautiful walks along the river Ribble through Miller Park and Avenham Park."