Guest User
July 7, 2023
Visiting their leisure park during Hari Raya Haji long weekend & regret it so much. Its super crowded & the restaurant has a super duper long queue. Their Burangrang & Lutung kasarung restaurant waiting time 3-4 hours when I came 2 PM & the staff didn’t even limit the customers who already inside ate. Incredible!!! So God’s know if we queue, when will be our turn??! They have other so called ‘food court’, also another disaster!! People need to queue to pay their food at cashier counter & cashier will advice if the food that we wanted still available or not.and after that we need to go the the food counter to get our food which is another round of queue (again!!) and all done manually. Example burger stall is overcrowded with the order; then the staff will go to cashier to told them to ‘hold on’ & not allowing others customers to bought their food. I spent nearly 2 hrs just to get food at this food court & ended up I can’t go to their playground (which need to queue also & the queue is insanely long). I really won’t recommend people to come especially during Indonesian long weekend. Their toilet also was dirty 😤 And management really need to look on how they manage the crowd especially at their restaurant and food court. It will be my 1st & last time came here. If I can put 0 star, I will definitely give it to them!!!