Quality Inn Hotels in Cincinnati

We had a nice stay clean room friendly associates. Room was equipped with everything and walking distance to downtown

At first appearance driving up was nice and inviting with a nice covered front porch with tables and chairs. Then you notice on both ends the groups of people smoking off it next to the no smoking signs. We pull up into the space reserved for “gold and platinum members”, which we are platinum members, which has been a nice perk a many Choice Hotels. As we get out to unload, we discover that, it’s located in a weird handicap marked space. It’s only marked on the ground, not by a sign. The only sign is the Choice sign. (see photo) How confusing is this? So, we finish loading and decide to move the car just to make sure we do not get towed. As we were walking up, we notice the floors above, the vending room, the lights on both the 2nd and 3rd floors, as just flickering and strobing and the rooms look like they are in disrepair. While walking by the porch and the non-smoking sign where all of the smokers were smoking, we notice that the ground all around is just littered with cigarette butts and reeked of smoke. It was disgusting and just showed a complete lack of disregard of upkeep of the grounds and building. (see photo) Our check-in was friendly and helpful. However, we didn’t receive our free “gift” like we were supposed to and when we asked about the “hot breakfast” that was advertised on the sign outside, we were told that there wasn’t a hot breakfast anymore that they just haven’t removed the sign. They would provide coffee and to-go bags in the morning. The shower water pressure was good but the hot and cold were reserved. The large bathroom counter was nice to have for a change. The elevator was very slow and in need of some TLC such as some paint and upkeep. The paint and walls around the elevator are beat up. Most employees were not wearing masks. At breakfast there were no to go bags available and there was no coffee. About 8:30 there was some lukewarm coffee and no one around to tend to it. When we were checking out, we mentioned it and they said that would make another pot, but we were leaving so that was pointless and said nothing about the bags. Overall, this was a clean, comfortable room to stay in. We would stay here again if in the area. I would hope that management would clean up the area and make things more presentable.