SpringHill Suites Cincinnati Midtown

Thumbs up The staff was very friendly easy check in, plenty of parking, close to downtown and restaurants. The room was clean and comfortable. Fluffy pillows, clean sheets and towels. Complimentary breakfast was really good.

Staff was very helpful and friendly! Very accessible to area attractions. Perfect place to stay with kids.

Noise complaint The stay was good other than the fact that other customers had no respect for other people staying there. We stayed on 4th floor and had to listen to people talking loudly in the hall and letting children run and scream down the hall til 1:30am before someone said something to them about going to their rooms and being quiet and respectful of others.

Stayed 1 night for a Reds game, wish I could remember the girls name that checked us in, but she was was awesome! Maybe a touch noisy by the interstate, but that’s nitpicking. Great place

Great Service but Makeover needed Outdated, needs overhaul. Cracked sinks, linen that I believe should be white but stained yellow. AC that can't keep up with the summer heat. Our room we dropped AC to 60 and still so hot. We ended up having to have a box fan in the room for entire stay. With all that said, with all the times I went to the front Desk their assistant Manager, Laura was amazing in trying to accommodate. She was warm, caring and understood, tried her best without attitude or negativity with every issue brough to her. This why for service I gave that area 5 stars. The gym, now one cleans the cardio equipment. My entire stay you could see sweat drip marks on the treadmills, just gross. Vents in same gym filled with dust.

Disappointed Reserved a roll in hair due to leg issues and had to get into and out of a tub. Air conditioning didn’t work correctly. Manager did come and did what they could. But we woke up several times and soaked. Grand daughter slept on the floor in the bathroom she said cooler after wqking soaked in the middle of the night Terrible being honest