Otroiza Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Cilaos
Otroiza Hotel
3 Rue du Pere Boiteau, Cilaos, Reunion
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Amenities
Public parkingFree
Wi-Fi in Public Areas
Front Desk with Limited Hours
Express Check-In and Check-Out
Front Desk Safe
English
French
No Smoking in Public Areas
All amenities
Property Description
A stay at Résidence Hôtelière Otroiza places you in the heart of Cilaos, a 3-minute drive from Pitons, Cirques and Remparts of Reunion Island and 6 minutes from Piton des Neiges. This guesthouse is 4.3 mi (7 km) from Réunion National Park and 5.2 mi (8.3 km) from Cirque de Salazie.
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8.8/10
Very GoodCleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 29 reviews
Surroundings
Airport: Pierrefonds Airport
(39.9 km)
Airport: Roland Garros Airport
(114.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Standard Triple Room
1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cable channels
Check Availability
4
Standard Triple Room, Terrace, Mountain View
3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cable channels
Check Availability
3
Standard Double Room With Balcony And Mountain View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cable channels
Check Availability
3
Standard Double Room with Balcony
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cable channels
Check Availability
4
Double Room - Disability Access
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cable channels
Check Availability
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Guest Reviews
8.8/10
Very Good
29 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Cilaos
AI Summary
Conveniently situated near the city center and pedestrian street, the accommodation offers easy access to amenities and attractions. Guests appreciate the warm, attentive service and delicious, abundant breakfast options.
Guest User
June 8, 2025
Well appointed, clean and charming little place with extremely comfortable beds. Was a delight to rest there after a very long day of exploring the island. Sylvette (the owner) was kind enough to wait for me after a late arrival due to flight delays, but it is important to communicate with the hotel if you’re going to be late as the reception closes at 8pm (it’s a quiet, isolated and sleepy little town). All in all, great experience with very friendly, laid-back but courteous service. Many public amenities and facilities located within walking distance from the hotel and staff are happy to recommend them.
Ginere
August 25, 2024
Très bon accueil, la gérante fait tout ce qu'elle peut pour rendre service. La chambre au premier étage avait une vue magnifique. Le petit déjeuner est copieux et bon. Les lits pourraient être plus larges car la taille des chambres le permet largement. Alors que j'avais précisé à la réservation que la chambre triple devait avoir 3 lits simples (option proposée), il y a eu un lit double sans être prévenus ce qui posait problème vus les occupants.
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Guest User
August 18, 2024
L'emplacement est très bien, près des arrêts de bus et de la ville, ce qui n'est pas négligeable et le personnel est accueillant. Le seul bémol est que les tiroirs des meubles commencent à se disloquer et ne s'ouvrent pas dans certains cas et les boutons de chasse des wc sont abîmés et difficiles à utiliser. L'humidité à cilaos ne fait bon ménage avec ce genre de matériel et il faut vraiment surveiller ces détails !
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Scenic67166975079
November 20, 2023
accueil exceptionnel hébergement de qualité avec parking gratuit sur place tout près du centre du village. bus à proximité pour se rendre au Bloc ( départ rando pour le piton des neiges). Merci Madame pour le service rendu !
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Guest User
May 21, 2023
Très bon hôtel dans le centre de Cilaos. Literie super, la vue sur la montagne est très agréable. Le personnel est au petit soin, le petit déjeuner est copieux et bon. On nous a recommandé des restaurants ce qui est appréciable.
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Guest User
March 15, 2023
Notre séjour dans cet hôtel était excellent ! La gérante était très sympathique et arrangeante, et les chambres sont bien. Nous avons passé un agréable moment et nous recommandons vivement cet hôtel à tous ceux qui cherchent un endroit confortable et accueillant pour séjourner. Nous reviendrons sans aucun doute lors de notre prochaine visite dans la région
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Guest User
January 31, 2023
Très bon accueil et possibilité d’avoir des chambres familiales avec cuisine. Possibilité de parking, calme, bien placé proche du centre-ville et des commerces. Je recommande aux randonneurs et aux familles.
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Guest User
January 31, 2023
Très belle expérience à Cilaos dans cet établissement. Accueil au top … tout le monde a été charmant pour nous trouver la solution d’hébergement la plus adaptée. Il s’agissait d’un séjour que j’avais du reporter suite à des problèmes de santé en juillet et tout le monde a été très compréhensif pour me permettre un avoir. Établissement tout confort, très propre et très bien situé au cœur du village et près des sentiers de randonnée. Parking privé. Nous reviendrons sans hésiter.
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Services & Amenities
Most Popular Amenities
Public parking
Free
Wi-Fi in Public Areas
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Free
Front Desk Services
Front Desk with Limited Hours
Express Check-In and Check-Out
Front Desk Safe
Languages Spoken
English
French
Public Areas
No Smoking in Public Areas
Smoking Area
Cleaning Services
Clothes Dryer
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]08:00–19:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra cot: €5.00 (approx. NZD 9.75) per person per night |
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 10
A stay at Résidence Hôtelière Otroiza places you in the heart of Cilaos, a 3-minute drive from Pitons, Cirques and Remparts of Reunion Island and 6 minutes from Piton des Neiges. This guesthouse is 4.3 mi (7 km) from Réunion National Park and 5.2 mi (8.3 km) from Cirque de Salazie.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.