Hotel Serena Bandung Reviews

Hotel Serena Bandung offers a prime location, earning a solid 5 stars for its proximity to the Bandung Train Station. The staff's friendliness is exemplary, garnering another 5 stars for their clear instructions and helpful demeanor. While the value for money is decent for a 2-star hotel, scoring 4 stars, the cleanliness and facilities fall a bit short. With a rating of 3 stars each, the cleanliness could be improved, and the facilities, though simple, are somewhat lacking, especially with WiFi only available in the lobby. Overall, it's a convenient option with friendly service but could benefit from some upgrades.

The water reservoir must be cleaned, because the first time the water is drained it gives off a strong smell

This hotel so so so bad. The bathroom so dirty. And also have cokcroach. Water heater in bathroom also not well working. I would not recommend for stay here

good hotel, and good location, but hotel amenities not good enough

The toilet is not clean + smelly, the room smells a bit, the AC is not cold, the TV won't turn on, the card to access the room door is jammed

hotel with access close to the station, okay facilities.

Pretty good hotel. It's okay if you just stay overnight

There are 2 cockroaches :') The bathroom is not clean

The place is close to Bandung station.

Everything is fine