Anonymous User
July 26, 2023
First: [Hotel Service] After I booked the room No. 21-23 in **, I mistakenly thought that I placed an order with Ctrip, and then the itinerary changed and I wanted a refund. I didn’t see the order on Ctrip. I thought I didn’t make a reservation, so I rebooked with Ctrip. (No. 23-25), on the 22nd I opened ** and found this error, called the store, the boss told me that I can't get a full refund because the first night's room has been reserved for me all night, but I want to ask about this Hotel, why is this room reserved for the whole night, but no one checked in, and no one called me to confirm until the next day.
Second, [Hotel Security] There was a strange person knocking on the door on the first day of check-in in the room. I didn't dare to open the door. An eye appeared in front of the cat's eye, which shocked me a lot, and when I went out and looked from the outside, I found that the cat's eye could see everything in the room very clearly.
Third, [hotel facilities and environment] The above 2 points are flawed. It depends on the individual. In the morning, I don’t know which direction there is a strange knocking sound. On the first day, I asked to clean the room at 8:00 in the morning until 1:00 in the afternoon. No one cleans at all, and the room network is very poor and basically unusable. The slightly better point is that there is a small refrigerator in the room, which is more practical, and the hygiene is not too bad.
The picture is a photo of the accommodation registration office, I don’t know what is piled there
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