Anonymous User
April 4, 2024
The hardware of this hotel is generally good, but the loose management can be seen from the service of the employees. For this reason, I believe that every guest who stays in the hotel will have problems of one kind or another, and I kindly remind everyone to make good judgments.
I said that I encountered it. I checked in at 8:30 in the evening when it was raining heavily. I asked, "What facilities does the hotel have? Can you introduce them?" The front desk lady Lu replied, "Our hotel has no facilities. If you go, I will point them out to you now." When you know that this hotel has 4 or 5 buildings and it is late at night and rainy and you can't "point out the facilities one by one", I don't know what everyone will think of this answer. In addition, when I went to the children's playground in the park the next day, I found that no one was on duty. It took 30 minutes for someone to turn on the lights. Then, for breakfast in the morning, there was no place to provide tableware, and no one arranged placemats and tableware when we sat down. We brought the food, but we didn't start. Alas, the service is really hard to describe. It's either a lack of service awareness or too dull to treat people. I'm really not happy in such a resort hotel.
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