voco Thousand Island Lake

I had really a good memorable stay in the nice room with clean atmosphere and cooperative staff The breakfast is good 👍

This is our second stay at Voco and we returned because of the beautiful scenery, great service and wide breakfast spread. Kudos to Bill at lobby for his helpful tour related advice and May Hu (guest services) for rectifying the shower problem quickly. The staff ferrying us in the buddy was great too. In all, we are satisfied with our stay but would be great if front desk are kept aware of returning guests. We love this resort!

This is really an awesome hotel with a beautiful view of the lake. Unfortunately the pool was already closed for swimming. The sunset 🌅 this days was stunning. Breakfast buffet is great. A clear recommendation 👍🏻

The hotel switched off the central air conditioning making the whole hotel including our room very stuffy in the hot afternoons and at night. The quilt cover in bed was very thick but we could not adjust the room temperature so I was woken up by the heat in the middle of the night and couldn’t sleep again. We opened the window but the road noise kept me awake at about 5 am in the morning. I had very poor sleep because of this. The Chinese restaurant had a great view but we left after 2 minutes because it was super hot and stuffy at 530pm, we couldn’t enjoy the nice lake view at that restaurant. Hotel F&B is very expensive, the 2kg fish head soup cost CNY580. You can have a 1.8kg fish head soup at CNY168 which is very delicious, just outside the hotel on the food street. We ordered the fried rice which cost CNY88. The F&B vouchers cannot be used for alcoholic beverages. Basically we book an accommodation for good night sleep but this hotel, despite all the seemingly nice peripherals, couldn’t even ensure a comfortable sleeping environment hence not worth the money. We didn’t use all the other vouchers as we only stayed 2 nights, no time to use. Free Minibar is only for 1 night. There is only 1 small can of beer, not 2 as some earlier reviews mentioned. This is the only accommodation among all our stays that didn’t provide proper air conditioning, it’s very disappointing. Not recommended. The hotel staff are all very nice though.

We thoroughly enjoyed our 4 night stay with its unique and beautiful view over the lake! Breakfast very diverse and cater for western and chinese customers! Enjoyed the short walks around the hotel and walking path next to the lake. Local restaurants nearby for dinner (10 minute walk if golf cart is not used for drop off). Room was a loft (2 floor room) and spacious for the 5 of us (3 adults and 2 children). Playroom for our daughter was so far the best out of all the hotels and resorts we visited! Were welcomed friendly and assisted taking our luggage to room on arrival. Overall we would definitely want to visit again in the summer when the swimming pool is in action!

Amazing property ! Great breakfast and dining options