Shijca
October 4, 2024
Environment: Nice environment, located by the lake, with great scenery, many plants and good air
Service: The staff is quite enthusiastic and helpful, but that's all
Hygiene: As shown in the picture below, the room with a check-in fee of nearly 3,000 yuan/night has a hair dryer storage box that is moldy and still provided to guests. In addition to the housekeeping's negligence in cleaning, it can also be seen that the management is negligent in management
Facilities:
1. As mentioned above, as a room with a price of nearly 3,000 yuan/night, it is very good that the room is close to the hotel restaurant, but there is no night light on the way back to the room at night. There are a bunch of dining tables and chairs and two small fish ponds at the door of the restaurant. You can only walk carefully with the flashlight on your mobile phone. When you encounter such a problem, tell the service staff that you hope to leave a few lights at the door of the restaurant at night to facilitate returning to the room. The service staff agreed, but still didn't leave the lights on at night. I don't know if they don't care or if they didn't hand over well. It's very annoying
2. The water pressure in the shower room is very low and the water is not hot enough. This is not even as good as a three-star hotel. I told the hotel service staff, and the service staff just made a bunch of excuses and hoped that we could understand instead of trying to solve it. Haha Shouldn't the high fees provide a higher quality environment and service?
I paid so much money to stay here and I can't even take a shower properly. I am still asked to be considerate. What do you want to be considerate of?
3. The breakfast meals are too fixed and the taste is very forced. Except for the good sesame cakes, the others can only be said to be enough to fill the stomach. The fruit options are also pitifully few. It doesn't look like the quality of a high-end hotel.
Good surroundings and beautiful scenery do not mean good accommodation environment, good hygiene and good service.
I hope the hotel can improve the hygiene and environment. If there is improvement, I will stay here. If not, I will be blacklisted.
Original TextTranslation provided by Google