Guest User
October 13, 2023
Not satisfied! I knew the location was remote, so I rented a car to go there. The environment is beautiful and the store is friendly. On the day of check-in, at 11 o'clock at night, there was a guest eating downstairs and I was woken up by the loud noise. (The sound insulation effect was poor, I lived on the third floor and I could still hear it clearly with the doors and windows closed.) I called the housekeeper twice, and the housekeeper said that he had informed him to reply. room; at 3 o'clock in the night, my parents and I were woken up again (my parents were over 70 years old and never fell asleep again). The tenants downstairs were drunk, making loud noises in the stairwell, stamping their feet, and banging on the door. I quickly called the housekeeper, but no one answered. I was very scared. The noise lasted for ten minutes and then gradually calmed down. After that, no hotel staff contacted me. I got up at 6 a.m. and the entire hotel was unattended all night. There was a pile of garbage downstairs. Later, after breakfast, my aunt started to go to work. So I went to the front desk at 8 o'clock the next morning and asked to check out. The owner has since apologized to me. But what I want to say is: the hotel is unattended at night, and the location is remote. Anyone can enter and exit the hotel at will, which poses a great danger to our guests! The housekeeper didn't answer the phone at night and didn't deal with the problem in time. If there were bad guys, the consequences would be disastrous! My parents were in a bad state of mind the next day, which caused me to change my itinerary. I didn't go to two attractions in time, which made the trip a bit regretful.
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