With a stay at Chula Vista Inn in Chula Vista, you'll be within a 10-minute drive of San Ysidro Border Crossing and Las Americas Premium Outlets. This hotel is 8.9 mi (14.3 km) from Petco Park and 9 mi (14.5 km) from San Diego Convention Center.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 52 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
SStevewyckoff1232019.11.09
I have as well my kids have stayed here many times the staff was great the rooms were fine had no problems and they were very accommodating There is restaurants close a mall down the street is very quiet in the hotel area
The Best Western Plus Marina Gateway Hotel is a brand new hotel, with 149 rooms and 24 suites all nicely decorated and equipped with the latest technology that a savvy business - leisure traveler expects.
Our hotel is located off Interstate 5, just minutes away from San Diegos best attractions. Some of the attractions are Sea World, the world-famous San Diego Zoo, San Diegos Padres Petco Park, Chargers Qualcomm Stadium, Balboa Park, beaches and much more.
The Best Western Plus Marina Gateway Hotels rooms are accessed through interior corridors, some rooms with private balcony. Our hotel has a restaurant and sports bar on site for guests to unwind. Some of the amenities the hotel has to offer include a meeting room that can accommodate up to 250 people, outdoor pool and spa, fitness center and guest laundry facility.
Free ample parking is available for hotel guests. Hotel shuttle service is available to and from the red trolley station for easy access to downtown San Diego and other local attractions. Enjoy your stay.
HHUA2020.01.02
The location is a bit off, about 10 miles to attractions or outlets.
The sound insulation was a bit poor, and the sound of the conversation next door could be heard. Fortunately, the residents next door are very self-disciplined and do not speak loudly at night.
The service attitude of the hotel is very good and the facilities are perfect. There are restaurants around and IN-OUT (the hottest burger) not far away. There is also a bus center in 8 minutes walk, 2.5 knife can be done to the aircraft carrier museum.
Endless adventure and entertainment awaits at this Chula Vista hotel that is located right on the border between the US and Mexico. Nearby San Diego, CA is known for picturesque beaches and fine dining. Check out an event at the Sleep Train Amphitheater or see how the pros get ready for gold at the U.S. Olympic Training Center.
Show More / Less
This Chula Vista hotel boasts close proximity to downtown San Diego and manufacturing in Tijuana. Spend the morning eating authentic Mexican cuisine and the afternoon exploring the gas lamp district. Were the closest hotel to the new Aquatica Waterpark by Sea World®.
Comic-Con is an event that draws travelers from around the world. Indulge in our deluxe complimentary breakfast that features hot eggs and waffles, cereals, fruits, yogurts and 100% Arabica coffee. A glass of chilled juice completes your morning.
Business travelers especially enjoy the luxury of this Chula Vista hotel. Regular employees of Sony, Panasonic, and Maquiladora are regular guests. Were also proud to host folks in town for Special Ops and Parachute Rescue Training at the Tactical Air Operations Training Facility in Jamul.
This Chula Vista hotel is competitively priced, a great value, and minutes away from everything in San Diegos South Bay. Spacious rooms and a friendly staff are just what weary travelers need. We are the nicest, cleanest hotel in the area. A superior location doesnt hurt, either. Easy access on and off the highway makes choosing the
Best Western Chula Vista/Otay Valley Hotel a sure thing.
Our multi-lingual staff members are happy to help you plan the perfect getaway. Whether you prefer border hopping, restaurant sampling, or bronzing yourself on the beach, youre in luck. If youre in town for a special event, enjoy the perks of oversized rooms and plenty of amenities. Our Chula Vista hotel has everything you need.
Book a deluxe stay at the Best Western Chula Vista/Otay Valley Hotel and get ready for superior international travel.
GGuest User2022.08.24
I am very satisfied with the accommodations for my guests, friends and family at the Best Western in Otay Valley, Chula Vista. The Staff are very friendly and accommodating. They allowed us to switch rooms due to some mix up. Fortunately, I reserved 4 rooms so it's a matter of switching the names of occupants and since they are my family no big deal. The only issue that can be improved is a work space so if your roommate is already asleep you can work downstairs. The space is not private it just a space not even a small room. Also, the key in one of the rooms doesn't work well and they don't have enough people working the night shift. So while I am checking in my other guests, my other guest had to wait since only one person is working that night. Maybe, hire more people to work since this hotel is very busy. The location is right off the freeway so it is very convenient easy to find. It's next to a gas Station with a convenience store. Starbucks is walking distance so the location is great. The staff are all nice, Carmen, Cassandra and Daniel. I only talked to Albert once on the phone but they are very courteous and accommodating in person and on the phone. I would give them a ”5” for Service Excellent customer service.
101 review
3.7/5
Price from
NZD 189
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
With a stay at Ayres Hotel San Diego South - Chula Vista in Chula Vista (Otay Ranch), you'll be within a 15-minute drive of San Ysidro Border Crossing and Las Americas Premium Outlets. This hotel is 15.4 mi (24.8 km) from Balboa Park and 16 mi (25.7 km) from San Diego State University.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 8:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 135 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Zzoeychow2024.01.05
Hotel location is excellent, parking is free, quiet and safe, the room is spacious and bright, the shower room is large, the washing environment is super satisfied, I will look for this hotel in the future, I hope to keep it, it is indeed a recommended hotel in San Diego South - Chula Vista
With a stay at Loews Coronado Bay Resort in Coronado (Silver Strand), you'll be within a 10-minute drive of Hotel del Coronado and Naval Base Coronado. This beach hotel is 9.2 mi (14.8 km) from Petco Park and 9.3 mi (15 km) from San Diego Convention Center.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Coronado? This hotel has 65003 square feet (6039 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 439 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
2024.08.18
Rated s 5. Shaq along with the other employees have exemplary customer service. The grounds are well as maintained. Shaq went above and beyond to show true compassion and customer service. This was true for all employees. I will be back. It was home away from home.
With a stay at Stay Classy Hostel, you'll be centrally located in San Diego, within a 5-minute drive of Petco Park and Balboa Park. This hostel is 1.4 mi (2.2 km) from San Diego Convention Center and 2.4 mi (3.8 km) from San Diego Zoo.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. Additional amenities at this hostel include a communal living room and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 6 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Your room comes with a memory foam bed. Complimentary wireless internet access is available to keep you connected. Conveniences include blackout drapes/curtains, housekeeping is provided on request, and irons/ironing boards can be requested.
2023.09.30
This hostel is CLASSY just as the name implies. The living space is huge, clean and awesome and filled with amenities like desks to work at with USB ports, sofas, benches, pool table, multiple TVs, etc. The kitchen is complete with FREEZER too (I was able to enjoy ice cream during my 5 night stay). I met a lot of cool people during my 5 night stay. There was coffee either always made or you can make a batch easily since all supplies were provided. The place was VERY bike friendly - I was able to leave my bike each night and not have to worry about it getting stolen from the outside. Bathrooms and the whole place is kept very clean. Staff is helpful and does a great job in maintaining the place. Carlos was particularly great - he shared a lot of empandas with me - he was very friendly. Fresh towels always available. The sleeping quarters were comfortable, spacious, quiet, etc ... This place is a secret gem - an awesome find. Con: When walking from the trolley station (2 blocks away) you do have to walk by some homeless people. Just be prepared for this. Con: Coffee creamer provided is french vanilla - it messed up the taste of coffee for me. I wish they provided original creamer (no flavor).
With a stay at Omni San Diego Hotel, you'll be centrally located in San Diego, steps from Petco Park and within a 10-minute walk of New Children's Museum. This hotel is 2.7 mi (4.4 km) from San Diego Zoo.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Ace Porter, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Diego? This hotel has 26996 square feet (2508 square meters) of space consisting of a conference center and 21 meeting rooms.
Stay in one of 511 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
GGuest User2022.10.08
Friendly and efficient check-in that included complimentary water bottles. Our balcony room on the 12th floor was on a corner, so we had views of the harbor, Coronado Island & bridge and Petco Park. We attended 2 games (Go Giants!) and appreciated our own special entrance, via the hotel sky bridge. It was so nice to just walk back to our room after the game. We easily walked to several restaurants and the Shout! House. The room was extremely clean and nicely decorated. The bed, pillows and linens were the most comfortable of a hotel bed we have experienced. There was one USB port and several plug ins. The Wi-fi, in-room coffee maker, security safe, refrigerator and blackout curtains were greatly appreciated. The closet was large, with hangers and two suitcase stands, so our room could stay tidy. We received drink vouchers for the bar on the 1st floor and imbibed before one of the ballgames. The balcony has sliding doors and brought in the fresh air. There was not too much street noise when sleeping. As soon as the sun comes up, the light rail trains, sirens, horns and loud engines can be heard. We didn't experience any noise from neighboring rooms. I think this was the first trip, ever, that there were no slamming doors, loud hallway talkers or running children. The bathroom was probably the oddest we have experienced. Extremely clean and updated, but the double sliding shutter doors were very bulky and noisy. Maybe some WD-40 on the tracks would help. There are decorative shutter ”windows” that did nothing to disguise sounds and smells. No sign of a fan, so we opened the balcony doors when in the room. Not a deal breaker, just a uniquely odd set up.
In the heart of San Diego, Wyndham San Diego Bayside is within a 5-minute drive of USS Midway Museum and San Diego Convention Center. This 4-star hotel is 2.5 mi (4.1 km) from Balboa Park and 2.7 mi (4.3 km) from San Diego Zoo.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy Regional cuisine at Hazelwoods Bayside Deli, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Diego? This hotel has facilities measuring 10384 square feet (965 square meters), including a conference center. A roundtrip airport shuttle is complimentary at scheduled times.
Make yourself at home in one of the 600 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
GGuest User2023.03.24
Very old hotel with dated rooms. The rooms are not good. I had to shift three times, and the front office staff handled the passport carelessly. Won't stay in this property again as I was not impressed with the room quality. Housekeeping is only available every three days—no staff to help to shift the luggage from room to room when I was moved. I booked a bay view room with a balcony, but they provided the first room, which has smelly rooms and no working aircon. Moved to another room without a bay view and, after a night, moved to another room on the eighth floor with a semi-bay view and balcony. Honestly was not impressed with the experience. No free water in the room. Wifi was not the fast.
Located in San Diego (Mission Valley), DoubleTree by Hilton Hotel San Diego - Mission Valley is within a 5-minute drive of Fashion Valley Mall and Riverwalk Golf Club. This 4-star hotel is 2.6 mi (4.2 km) from University of San Diego and 4.2 mi (6.7 km) from San Diego Zoo.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Enjoy a meal at Cafe Pronto or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. This hotel has 20 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 300 guestrooms. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.02.27
It was our 30 year anniversary . We wanted to walk down memory lane . Doubletree Hilton was the perfect place to do so . The trolley is like 100 ft from the hotel , wow !!!! We were there for 4 days and we only spent $12 dollars on transportation the whole time . We went to the seaport village , old San Diego village , San Diego zoo , little Italy , the can even take you near to the gondola rides . This hotel is pet , kid , business , couple friendly . Restaurants , FedEx , food stores , right outside . Indoor outdoor pool , gym , jacuzzi , Starbucks . Isabella is an awesome receptionist !!! Knowledgeable , friendly . This hotel is carefully paced to give you the best indulgence of the area . Great job guys !!!!
A stay at Sheraton San Diego Hotel and Marina places you in the heart of San Diego, just a 4-minute walk from Naval Base Coronado and within a 5-minute drive of Port of San Diego. This 4-star hotel is 3.2 mi (5.1 km) from San Diego Convention Center and 3.6 mi (5.8 km) from Petco Park.
Dip into one of the 3 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy American cuisine at Harbor's Edge, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Diego? This hotel has facilities measuring 14874 square feet (1382 square meters), including a conference center. A roundtrip airport shuttle is complimentary during limited hours.
Stay in one of 1053 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.03.22
Unfortunately, the guests above me were up all night. I had a 7 a.m. flight, and it looked like there was a bachelorette party or wedding reception at the hotel. Some of those attendees were in the room above me. They were up until 4 in the morning making noise. I really like the hotel and location, I travel through San Diego frequently, and the hotel experience there has been great. Guess I picked the wrong night.
Very Good
122 review
4.1/5
Price from
NZD 395
per night
Check Availability
See all Hotels near Vons
Top Pick Hotels near Vons
See all
Check out our most booked hotels near Vons from the past 30 days!
No.1
4.0/5
45 review
La Quinta Inn by Wyndham San Diego Chula Vista
Chula Vista | 3.15KM from Vons
"Good Location"
Select dates to view prices
No.2
3.7/5
100 review
Hotel Milagro
Chula Vista | 6.11KM from Vons
"Good Location"
Select dates to view prices
No.3
2.8/5
4 review
Big 7 Motel
Chula Vista | 6.1KM from Vons
"Good Location"
Select dates to view prices
No.4
3.6/5
47 review
SureStay Hotel by Best Western Chula Vista San Diego Bay
Chula Vista | 6.46KM from Vons
"Good Location"
Select dates to view prices
No.5
4.5/5
40 review
El Primero Boutique Hotel
Chula Vista | 5.0KM from Vons
"Good Location"
Select dates to view prices
No.6
3.4/5
90 review
Hotel Palmeras Chula Vista
Chula Vista | 6.18KM from Vons
"Good Location"
Select dates to view prices
No.7
4.4/5
22 review
Holiday Inn Express San Diego South - Chula Vista
Chula Vista | 6.25KM from Vons
"Great stay!"
Select dates to view prices
No.8
3.7/5
18 review
Comfort Inn Chula Vista San Diego South
Chula Vista | 3.27KM from Vons
"Good Location"
Select dates to view prices
No.9
4.0/5
40 review
Hercor Hotel - Urban Boutique
Chula Vista | 6.59KM from Vons
"Good Location"
Select dates to view prices
No.10
4.4/5
100 review
Rambler Motel
Chula Vista | 6.85KM from Vons
"Good Location"
Select dates to view prices
Latest Reviews for Chula Vista hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserI am a long term guest here and being away from home can be tough. All the staff are very pleasant and friendly. Alice and Lynette have been absolutely wonderful! They are always ready with warm smiles and greetings, professional and thoughtful, willing to have a brief conversation with anyone to try and make everyone feel welcome. It helps make the tedium of being away a little easier and makes it feel like a home away from home. The hotel overall is super accommodating and nice. The rooms are spacious, comfortable and the added kitchenette is a huge plus. A good quiet, safe place to relax after a long day. The in-house gym is nice, and there's even an outdoor fireplace to sit and relax, especially in the evenings. Definitely a big recommend if you're in the area and looking for a good place to stay.
GGuest UserMy husband and I decided to stay in the Cula Vista area, due to cost effectiveness and close proximity to San Diego. We were there to attend a family member's college graduation in San Diego. First off this hotel may seem a bit out of the way, but the drive to and from San Diego was not bad at all. This hotel offered us great service, upon check in and throughout our three night stay. Our King room was very clean and spacious enough for our basic needs. I only ate the breakfast once and I found it to be good. The hotel is also very close to eateries and shopping strips. I only gave it four stars because whenever we were in our room we could hear a very heavy footed person walking around above us (even in the middle of the night). Overall I recommend this hotel.
BBianca C.So for starters, check in time is 3:00pm, I showed up at 4:15pm, come to find out there was no rooms ready til 1hr and a half later & by the looks of it, my boyfriend and I weren’t the only one that had to deal with this. It was definitely an inconvenience, however they did offer a later check out of 2pm so we took what we could. Now as far the hotel itself, it was very very clean! There was no complains on that end, beautiful! Aside from getting a late room, the hotel met both of our needs. We’ll definitely be recommending & staying again.
LlwpkubvucbkcfuphI was a bit hesitant at first, but I grew to appreciate the hotel over the four night stay recently. The front desk staff are eager to accommodate and friendly, as are all the staff. So onto the specifics: Area: Loved Chula Vista! Felt safe walking around day or night, lots of amenities nearby (7-Eleven next door, mall, restaurants, AMC theatre within walking distance) and easy to get to off of the I-5. It's a hotel in a neighbourhood, so it felt more personable than perhaps a larger chain hotel in downtown San Diego. Room: 2106, facing away from the main road on the second floor, which made it nice and quiet (noisy neighbours in 2107 and above in 3106 aside!). Good storage space, clean, quiet and efficient A/C unit, good water pressure and temp. Bed was comfy, but might be a bit soft for some. A few minor points to note: the toilet seat needed tightening, the cable didn't seem to work (not a big deal, I had my books), and the bathroom sink backed up a few times the first few days, but this was rectified after mentioning it to the Front Desk. Housekeeping: overall, excellent. Extremely minor things were missed each day, but nothing worth calling out, and the ladies were lovely. Room was always clean and fresh, and happy to tip each day. Parking: a bit nervous parking in the exposed front lot, but no issues during our stay with any vehicle, including those parked in the back. Breakfast: Totally worth the $10! Scrambled eggs, bacon, and hash browns, cereal, coffee, tea, orange juice, etc. Was more than happy to tip each day. Staff: great! Everyone was friendly and happy to help, answer questions, and address concerns (like my noisy neighbours and plumbing events). Would definitely recommend if you're not fixated on being right in San Diego.
GGuest UserI am very satisfied with the accommodations for my guests, friends and family at the Best Western in Otay Valley, Chula Vista. The Staff are very friendly and accommodating. They allowed us to switch rooms due to some mix up. Fortunately, I reserved 4 rooms so it's a matter of switching the names of occupants and since they are my family no big deal. The only issue that can be improved is a work space so if your roommate is already asleep you can work downstairs. The space is not private it just a space not even a small room. Also, the key in one of the rooms doesn't work well and they don't have enough people working the night shift. So while I am checking in my other guests, my other guest had to wait since only one person is working that night. Maybe, hire more people to work since this hotel is very busy. The location is right off the freeway so it is very convenient easy to find. It's next to a gas Station with a convenience store. Starbucks is walking distance so the location is great. The staff are all nice, Carmen, Cassandra and Daniel. I only talked to Albert once on the phone but they are very courteous and accommodating in person and on the phone. I would give them a ”5” for Service Excellent customer service.
SStevewyckoff123I have as well my kids have stayed here many times the staff was great the rooms were fine had no problems and they were very accommodating There is restaurants close a mall down the street is very quiet in the hotel area
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.