Comfort Inn Hotels in Chula Vista

I have as well my kids have stayed here many times the staff was great the rooms were fine had no problems and they were very accommodating There is restaurants close a mall down the street is very quiet in the hotel area

I had a nice trip with my boyfriend Jay we go to Chula Vista to get away from everything at home. We ate at Taco bell across the street for lunch. We ate at back Angus located right across the motel for dinner! We went the seven ****** later that night located around a block from motel.

The staff are a great group of people . They go above and beyond to satisfy their guests. The hotel office and grounds were very clean. Room clean. They only complaint I have is the mattress you can feel the springs, very uncomfortable. The television is so small you need a pair of binoculars to view it. Other than those two setback. Everything was great. Also, you have the Black Angus steak house next door. Across the street is Dennys, plus you have the aquatic center 8 minutes walking from hotel.

We chose this hotel b/c of the rate. But.. We were pleasantly surprised by the property when we arrived. If you are looking to be in the middle of downtown or a traditional hotel plaza, this isn't the place for you. But, the location is decent for a 1-2 night stay and easy access to San Diego. The Staff was friendly, knowledgeable and effective. We asked for extras, they appeared quickly. The gentlemen that checked us in was super friendly! (I didn't get his name, but he was working the evening of 3/23) What's Near: - Directly Across the Street: .... Tacos el Gordo (amazing!) .... Carl's Jr ... 7-11 ... el Pollo Loco You won't starve nor need any overpriced hotel snacks What do you need to know about the hotel/room? - The hotel is well-appointed and swanky. It gives the vibes of a boutique hotel - the lobby, the fixtures and the decor/details of the room. The room, however, is not large. Again, it is a great option for a solo or couple traveling. And I recommend 1-3 nights max in lieu of the space (if traveling with 2 or more people). - If you are noise sensitive, do not take a room on the front of the hotel. - And if you are a light sleeper, stay on the top floor to avoid hearing people walking and/or talking on your head. Surprise! - The hotel offers a breakfast buffet for about $7 per person. The breakfast is in a small area available via key access. If you have ever had Holiday Inn Express' expanded continental breakfast - its comparable. Definitely work it. NOTE: The hotel has exterior corridors. Its not a big deal, but... just keep that in mind.

Not bad, good

Raju at the front desk was very helpful I was able too grab a room on short notice with no problems made my check in very fast and smooth that made my night very much better couldn’t have asked for better costumer service definitely will be staying here again .

I give the hotel 4.5 stars. The staff was very nice and welcoming. Check in was easy. We were given an option for which room we wanted. The rooms were quiet. Big comfortable beds. A really big television. A microwave and refridgerator in the room. A small coffee pot with tea and coffee in the room. A shower ( but no bath) in the room. Good shower pressure. Soft water ( I think it's a San Diego thing). The hotel is located in a safe area. Not too walkable area. Easy parking. A really good free breakfast. You are served from a hotel worker. You get a choice of scrambled eggs, oatmeal, tater tots, muffins, sausage, bacon, yogurt, juice, and more. There is always hot coffee, hot chocolate, and tea in the lobby. There was oranges and granola bars in the lobby when we checked in. A nice pool and Jacuzzi. There are outdoor grills. There is a fire pit outside. Tbe hotel is modern and contemporary decorated. No housekeeping ( I think that is a covid thing). When we called for more towels they were delivered quickly. A really nice place to stay.

I am very satisfied with the accommodations for my guests, friends and family at the Best Western in Otay Valley, Chula Vista. The Staff are very friendly and accommodating. They allowed us to switch rooms due to some mix up. Fortunately, I reserved 4 rooms so it's a matter of switching the names of occupants and since they are my family no big deal. The only issue that can be improved is a work space so if your roommate is already asleep you can work downstairs. The space is not private it just a space not even a small room. Also, the key in one of the rooms doesn't work well and they don't have enough people working the night shift. So while I am checking in my other guests, my other guest had to wait since only one person is working that night. Maybe, hire more people to work since this hotel is very busy. The location is right off the freeway so it is very convenient easy to find. It's next to a gas Station with a convenience store. Starbucks is walking distance so the location is great. The staff are all nice, Carmen, Cassandra and Daniel. I only talked to Albert once on the phone but they are very courteous and accommodating in person and on the phone. I would give them a ”5” for Service Excellent customer service.

Everything was ok except they don’t clean the floors of the room. My feet were black after walking around! The entire stay. It was totally gross. I had to wear socks all the time. The hallways and staircases could also use a good power washing. Also the room we had was supposed to be handicap accessible… But you had to go down sets of stairs to get to the room so I don’t know how they can call that handicap accessible. Staff was very friendly and helpful though.