Southern Comfort Motel

DO NOT STAY HERE!! upon our short 4 hour stay and this premises, we were verbally abused threatened, our privacy was violated as our bags had all be opened and rummaged through, along with the inhuman living facilities. We arrived at the southern comfort motel on the 03/02/2024, we had left our bags with the staff at reception as we had arrived before our check in time, when we returned to check in our luggage was returned open, we decided this may have just be an accident and decided to let it go, we got to our room which was filthy, extremely outdated and falsely advertised, we were all a bit disappointed, there was only one roll of half used toilet paper, no hand soap, the phone in the room was broken along with the tv which had no remote and buttons on the side of the tv were all broken, we decided to query this with the management staff as to whether we could change rooms, for raising this legitimate complaint we in turn we received verbally absusive language by staff, we were told to f**k off, stay somewhere else to which we were shocked and expressed we shouldn’t be spoken to like that, the manager then proceed to say we were smoking in the room and he had cctv inside the room, none of us are smokers and cctv footage inside the room is an invasion of privacy, when asked to produce proof of this so called footage the owner declined to show this. We asked the manager to calm down to which he threatened to fight us and claim we are not women women are gods and we are dirt. We felt so uncomfortable and shocked that we decided to request and refund to stay elsewhere to which to management declined and told us he was going to trespass us, at no point did we partake in any aggressive behaviour with the staff so we were incredibly shocked. Only one telling the manager police have been called did he produce a partial refund. Please do not support such a disgusting business, if you do decide to stay here I suggest not making any legitimate complaints. Lesson has now been learnt to read all reviews prior to staying as it appears similar behaviour has happened to many other customers.

Great location but the rooms seriously need updating and a decent clean.There was blood splatter on the bedroom wall, reported it to reception, first told to wipe it off then they came and did it. Bathroom disgusting as per photos. Needs serious attention

Don’t be fooled by the good location, it’s not worth it! Like many other reviews …. that I did not check before staying here🤦🏻‍♀️. This place will rip you off!! No deposit … lie, they will take $100 out of your bank account before you get here. Then they will accuse you of damaging things, noise or what ever else they can do so they can take more money out of your account. Mine was additional $200 after leaving. Do not hand your card details over this allows them to take money from your account. They are scary people here. Not joking… the language and threats that came from this man’s mouth is exactly what others have said. It’s appalling!!’

Rude & unprofessional staff! Took $100 without any warning for a "damage deposit". Got that back but sounds like they try scam people to keep "deposit". Tried to process a payment AFTER we paid in full. So glad that didn't work 4 them! She canceled my booking b4 I could do review on *********** DON'T GO HERE!

We stayed here because price was cheaper than most for a two room setting but was so noisy with traffic noise and noise from neighbouring unit - walls are paper thin. The lock on the balcony door was broken so if you went out and door shut behind you - you would be in trouble if no-one inside to allow you access back in, mentioned it to staff but they didn’t seem to care. Parking over crowded so get in early. If you don’t mind noise and average facilities the price will suit you.

Located in the corner of a very busy intersection absolutely nothing was done to reduce, traffic noise or lights. We heard gearing up to take off and gearing down to stop at lights all night. Could not sleep, or hear the television. Heating was appalling, comfort was third world. I would never have stayed there if I new how awful it was