Tour43412496030
August 28, 2024
Since reviews are forced, I will write the truth here. The activity staff could not speak to the children at their eye level, and spoke over their heads, which scared them. Also, they raised their voices so high that they couldn't understand what they were saying. Even if we greeted them, the staff (the ones wearing festival haori) who couldn't greet us left shy children behind. It was a hot day, and everyone used a lot of ice for shaved ice and juice, so the ice ran out... When I told the person who was taking away the dishes that there was no ice, an elderly woman came out from the kitchen? and apologized profusely for the lack of ice, and even apologized to my child on her knees. This was the only person who was so polite. When I asked the other people, especially the activity staff, various things, they just kept saying ``wait a moment'', and even when I waited for several minutes and finally heard the answer, I'm sorry to have kept you waiting. They are people who can't even say ``sorry to keep you waiting''. Although it's not something they do because there are a lot of young people, I would like them to have the minimum level of manners as long as they are taking money. I went there for my child, but there was only one older woman who looked my child in the eye and talked to him. I wish they would hire people who understand the feelings of children, rather than just young people. I don't think there will be a next time, but I hope they will grow in the future.
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