Chanlu Resort
Latest booking 15 hrs ago
It was slightly unpleasant when I checked in. The temperature was as high as 31 degrees that day and the outdoor sun was large, but the air conditioner in the room was not working. It can be seen that the hotel did not prepare seriously because of the small number of guests in the epidemic. After changing a room in an area, the air conditioner can work normally. Everything was satisfactory during the stay. Especially in the afternoon, the sun is big, sitting in the corridor outside the room drinking tea and reading a book is very pleasant. I feel that the quality of service needs to be improved. When I checked in, I repeatedly asked the staff if there was a slightly larger room. I replied that no, all rooms were the same. But the actual room where the air conditioner can work is slightly better than the room where the air conditioner can't work, and the area is slightly larger. I don't understand why the staff still keep secrets when the guests have inquiries? Another doubt is that the name of the hotel is different from that on Trip.com, and I don't understand why.
Excellent
39 Reviews