Guest User
March 18, 2024
From the time I checked in to the end, this hotel really left me speechless. The boss mistook me for a previous customer with the same name and surname, and his attitude towards me was super rude. The previous customer blocked me, and then he kept saying that I blocked him. Moreover, it was my first time staying there, but he kept saying that I had stayed there before. Wouldn’t a boss like this consider that there would be customers with the same name and surname in this world? They didn't even ask for my ID card, and treated me like this. They never apologized to me from beginning to end. The room didn't look as good as in the pictures, and the service was not good at all. I really don't want to say anything about that attitude. I reported him but he didn't admit it. The hotel is very remote, there is nothing around, and you have to walk a long way to buy something. #service
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