Chongqing Lanhang Ai Ji Art Hotel

The hotel is in a great location, there is free parking, the front desk service is very good, the breakfast variety is very rich, the room is clean and tidy, and the stay is very warm

Bad review. I used to be a front desk myself. I always understand the hard work of the front desk, but today I must give a bad review. First, I am not a regular customer, but I have cooked for her several times. Second, the look and expression she gave me when she first saw me when I walked in made her feel like I owed her money. Second, her tone and attitude towards my boyfriend was not very patient. Third, I entered the room and asked for a bathrobe, but the front desk said there was none. I have cooked for her so many times, but I always had it. I asked the front desk about these things, are there no rings left? The tone was also quite impatient. The front desk said that our family does not provide this. It's so funny. Did the front desk go to buy it when I asked for it before? I said that we had it before, and she said that it was gone now. It's really funny. My partner and I took wedding photos for a day and we were exhausted. I paid for a hotel and the front desk gave me a cold shoulder. I sent a message in the backstage but no one replied. Isn't it marked with a bathrobe? The same thing happened when they asked me for breakfast. They just said that there was breakfast in the morning on the floor. Can't you smile a little? Am I staying here for free? Didn't I pay? It's still a high-end hotel in Wulong. A front desk lowers the whole grade. Such a big hotel doesn't have a front office manager? Someone from your hotel called this afternoon to ask how her stay was. I said I didn't know. She asked me why. I said she didn't appease the guest immediately. She didn't find any excuses to make up for it. She just said "oh" and that was it. I really don't know how this high-end hotel got the name. Haven't you been trained? The last time I came here, the front desk was not professional at all. She actually forgot to register. Or did I remind her not to register? The room is really good. It's just...

Staying in a hotel is full of twists and turns. We went with our kids and booked a tatami room with one side against the wall to prevent the kids from falling off the bed. The hotel confirmed it for me, but when I arrived they told me there was no room available and that they would upgrade me to a king-size room. However, the TV in the king-size room was broken. They called it an upgrade, and then there were a lot of family members of the bride getting married living on that floor, which was very noisy. I went to ask them to change the room, but they meant that they had already upgraded me to a king-size room with a broken TV, and that changing to another room would not work. They asked me to cancel and book again. Well, I had to stay because my friends who were traveling with me had already checked in and washed up, and I didn't want to have a conflict with the hotel, so I canceled and booked again. As a result, when I entered the room, there were still cigarette butts from the previous batch of customers in the remote control box. I called the staff over and asked them to directly pour the box into the toilet, flush it, and then continue to stay in the room, pouring out a toilet lid full of ash. Then many of the hotel's power sockets were also broken.

The reception was very good. I went there late. The front desk was quite patient. The room was not very clean.

I have to give a bad review. The hotel is right next to the national highway. The glass in the room is not soundproof. There are big trucks passing by at night, so I can't sleep. In addition, the negotiation with the front desk to change the room was not accepted. There was a strange smell in the room, which was a bad smell anyway. The key is that the bed sheets were rotten. There is nothing worse than this in my knowledge. Please choose carefully!!!

Good service and good attitude, nice hotel style👍, and complete facilities. The front desk service is good and considerate, the check-in is fast, the room is clean and tidy, the room facilities are complete, the bed is very comfortable, the breakfast is also very good, and they also help with free late check-out, which is very good.

It snowed in Wulong. I took my family to ski during the weekend and found this hotel. I was very satisfied with everything, especially their service attitude. The most heartwarming thing was that when the waiter heard that there were too many people on the mountain and there was a traffic jam, he immediately brought us ginger water. After entering the room, I felt as warm as home. The building is quite distinctive, the inside and outside are the same. There are also restaurants around. The hotel provides breakfast. Although there are not many types, the taste is quite good, it is the local taste. The room is quite large and the equipment is quite complete. If you come to Wulong next time, you must choose this one. Highly recommended!

Not bad, basically the same as the picture, booked on the spur of the moment, all the beds in the hotel are 2 meters, the only thing is that there is heating, the air conditioning is always not comfortable

The price is still a bit expensive, the room is not as quiet as before, but it is still quite comfortable. Overall it is OK, the transportation is also convenient, and the subway entrance is only a few minutes' walk away...