Guest User
April 27, 2024
Every time my friends come, they will choose this hotel. The night shift front desk lady has a good service attitude, and the brother who picked me up at the airport is also very patient. However, the accommodation experience in the last two times was very average. I understand that the hotel needs to be renovated, but the first time I came to the 5th floor, I used a drill to renovate the whole afternoon. I can understand that our time conflicted, so I didn't say much; the second time, I used a drill to renovate at 8 o'clock in the morning, which was too much. Besides, I communicated patiently on the afternoon of the first day. The front desk told me: Because of the deadline, I started using the drill at 8., and the installation was completed within one day, and I was moved to another room in the second half of the day. I was in the room in the afternoon, and it was very quiet across the street, so I gave up. The next day, the opposite side started using the drill on time at 8. I called the front desk, and the attitude was very bad. First, I made an excuse that it was an external renovation, and hung up the phone. After we confirmed it ourselves, it was the opposite room 8. The drill was super loud. I called the front desk again, and the front desk service attitude was even worse. After shirking responsibility for the problem, they hung up my phone again. The attitude is very bad.
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