Bertian Hotel (Shapingba High Speed Railway Station Sanxia Plaza) Reviews
Bertian Hotel (Shapingba High Speed Railway Station Sanxia Plaza)
NO.83 Xiaoxin Street Three Gorges Plaza, Shapingba District, Chongqing, ChinaView Hotel Details
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Bertian Hotel (Shapingba High Speed Railway Station Sanxia Plaza) Guest Reviews
4.8/5
Excellent
715 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(703)
Reviews with photos/video(122)
Easy to get around(138)
Delicious breakfast(123)
Awesome amenities(63)
Convenient for shopping(47)
Close to train station(36)
Friendly front desk staff(34)
Stayed multiple times(16)
Negative reviews(12)
Anonymous User
Yashe Double Bed Room
Stayed in Aug 2024
Solo travelers
1 review
Amazing
Posted on Aug 18, 2024
not bad
Guest User
Business Sunshine Double Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 11, 2024
Facilities: The hotel has been in operation for 5 years, but the facilities and equipment are relatively new and well maintained. The room does not feel shabby. Although it is not spacious, there is a desk, which is convenient for temporary office work or takeout. What is worth praising is that the room provides free charging cables with three heads. Many hotels require scanning QR codes and paying before using them. In summer, there are many mosquitoes, so it is very thoughtful. The room provides electric mosquito repellent liquid and floral water for free. The Chongqing noodles in the room are delicious. Although it is charged, it tastes great.
Hygiene: The hygiene is also good. I specially checked the shower room, toilet, and washing area. They are all very clean.
Environment: It is very close to the high-speed rail station. I got off the West Station and took the circular line directly to Shapingba. The Shapingba High-speed Rail Station is opposite the subway exit 2. Turn left and you will reach the hotel in about 5 minutes. There is a terrace next to the breakfast room, and there are two active turtles in the pool.
Service: As soon as I arrived at the front desk, the guy at the front desk poured me a cup of hot tea to relieve my fatigue. The waiter also served tea during breakfast. The room attendant was also very good. He greeted me with a smile as soon as I got out of the elevator, which made me feel very warm.
Food: Although the hotel breakfast restaurant is not big, it has a wide variety of products. I prefer freshly squeezed radish juice and soy milk. I recommend sauerkraut fried rice noodles, tea eggs and fried dough sticks, which are particularly suitable for my appetite. The fruit also prepared whole fruits and yogurt. After breakfast, I took one away. It was a good deal. The guy at the front desk also recommended delicious food near the hotel to me. The pictures are marked for everyone. I personally tested that it was delicious and not disappointing.
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6/14
Response from Property: Your satisfaction is our greatest success! Thank you for your high evaluation, which makes us more confident that our efforts have paid off. The happiest thing in life is to have someone who understands you, and you are the one who understands us the most, we will cherish you even more! Be sure to be happy every day~
Guest User
Business Sunshine Double Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 12, 2024
Service: The hotel parking lot is in the business district. It is difficult to take the luggage I brought with me. I called the front desk and immediately arranged for someone to wait on the roadside to help me take the luggage to the front desk. When I checked out, they took the initiative to send me downstairs and waited for me to drive the car out and put the luggage on it before leaving. The service was really great. Hygiene: The room decoration is very simple. As soon as the door is opened, it feels simple and clean, and the windows are very bright. There is also a faint aromatherapy smell in the room, which is very good. It is the fragrance I like. Facilities: The room layout is still very reasonable, with a table and a luggage counter. It may be considered that it is noisy when there are activities in the business district, and noise reduction earplugs are also provided. Environment: The hotel is in the Three Gorges Plaza business district. Whether it is taking a car, parking, light rail, or high-speed rail, it is very convenient, but one thing is that parking requires self-payment, which is understandable. It is very good to be able to park a car in the city center. Dining: The hotel is very convenient to eat. In addition to the complimentary breakfast, you can also eat at the hotel at noon and in the evening. You can order dishes, there are also simple meals, and you can also deliver them to the room, but there is a service fee for delivering them to the room. The restaurant is on the third floor, so we went to the third floor to eat by ourselves, and there are quite a lot of choices.
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6/11
Guest User
Yashe Double Bed Room
Stayed in Apr 2024
Family
6 review
Posted on May 3, 2024
This is a newly opened hotel that is positioned as a high-end hotel. It is located in the Three Gorges Square and is an 8-10 minute walk from the Shapingba High-speed Railway Station. The hotel lobby is on the third floor and there is an elevator on the first floor.
Lobby: Not very big, on the same floor as the restaurant, breakfast room and Chinese restaurant.
Guest rooms: 1. The luxury king-size bed room was booked, but the window of the house is very small, and the location of this room cannot be illuminated. 2. The guest room is newly opened, and it is estimated that the disinfection work has not been done well. There are many small insects and mosquito bites (see the bite pictures for details) 3. The dry and wet separation of the hotel bathroom is leaking, and the wash basin is too small, so it is particularly easy to spill water when washing. 4. The hotel is in a commercial district and is relatively noisy.
Meals: To be honest, the breakfast is very simple, with only 2-3 stir-fried dishes. The only choice is pea noodles/sauerkraut noodles/pork intestine noodles/fried noodles, a few kinds of noodles.
Service: The front desk and room service are OK, which can make up for some other defects.
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6/11
Response from Property: Dear guest, hello! We attach great importance to your feedback and are sorry that we cannot give you a 5-point satisfactory experience. Thank you for your comments on the hotel and the affirmation of the service. Our hotel is located in the Three Gorges Square, a 5-10 minute walk from the high-speed rail station and the light rail station. There are two large comprehensive shopping malls and Chongqing snack street next to the hotel. It is located in the core area of Shapingba business district. The hotel opened in January 2020. Since its opening, it has been committed to making every guest feel the warmth and warmth of home. At the beginning of the hotel's preparation, it was designed that each room needs to have windows. Considering the lighting, the glass will be fully floored, and in order to ensure the safety of guests, the windows are also limited. The elegant and luxurious king-size bed room you booked has a large room area and a bathtub. During this period, the temperature in Chongqing has changed greatly. After continuous warming, it has dropped sharply. It is humid and hot. In order to ensure the experience of guests staying in the hotel, the hotel has insisted on disinfection of the entire hotel every week since its opening. There are also mosquito repellent and floral water in the room. The hotel breakfast has dozens of fruit areas, freshly squeezed beverage areas, hot dishes, cold dishes, nuts, open areas, steamed areas, etc. for you to choose from. Xiaotian is sorry again for not being able to give you a satisfactory stay experience this time. If you have any questions during your stay, you can contact us at any time. Xiaotian is very happy to handle and solve them for you. We regard every guest who comes to Xiaotian as a treasure. We will also work hard to improve the details based on your feedback. We also hope that you can give Xiaotian a chance to make up for your unsatisfactory stay experience this time. I wish you a happy life and all your wishes come true!
Guest User
Business Sunshine Double Room
Stayed in May 2024
Other
1 review
Outstanding
Posted on May 12, 2024
Service: The hotel lobby is on the third floor. As soon as I got out of the elevator, the front desk clerk greeted me warmly and offered me warm tea.
Hygiene: The hygiene is quite meticulous. It looks very clean and reassuring. I pay more attention to hygiene when I bring my children.
Facilities: The facilities and equipment are quite complete. When I bring my children to check in, I also get children's slippers and toothbrushes. Charging cables, umbrellas, hair dryers, mosquito repellent liquid, floral water, and snacks are provided, but the snacks are charged. The chestnuts are quite delicious. The mattress is moderately soft and hard and it is very comfortable to sleep.
Environment: The hotel is located in the central area of Shapingba, very close to the subway entrance in a few minutes, but don't go the wrong way, Exit 2 is the closest.
Breakfast: Two breakfasts are given to each room, and children under 1.2 meters are also free. My child is just 1.2 meters tall. The waiter is also very good and does not charge the child's breakfast fee separately. The breakfast is also very rich, with several kinds of fruits, as well as boxed yogurt and egg tarts, which are all my children's favorites.
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Response from Property: Traveling means spending more time, stopping and walking, and releasing yourself. Some people say that traveling is not about memories, but about the mood at that time. However, we still hope that the beauty you left in our home will always exist in your memory~
Anonymous User
Sunshine Business Room (2 beds)
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 11, 2024
The room was very clean and well maintained. The room we booked was a little small, but the room was simple and well lit. The service was warm and the check-in was very quick. Seeing that we were with children, they also provided children's toiletries, which was very considerate. The location is very good, with a pedestrian street downstairs, which is convenient for travel and dining. The breakfast is also very good and diverse. If you have the opportunity to bring friends to stay here next time, I sincerely recommend it!
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Response from Property: Thank you for your insight and choosing our hotel among many hotels. We hope that you will feel the warmth of home with our considerate check-in service, complete facilities and warm accommodation environment. We hope you will have a perfect experience. We hope you will like our hotel as always and look forward to seeing you again!
Guest User
Leisure Queen Room
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on May 10, 2024
Environment: The hotel environment is very good, the location is good, and the transportation is convenient. It is only a 10-minute walk to Shapingba High-speed Railway Station. It is also close to the subway with Line 1, Line 9 and the ring line. It is very convenient to go to the scenic spots. There are shopping malls around the hotel, and the food street is very lively. Service: Great, very enthusiastic, the check-in is very fast. Knowing that we are here for tourism, they also gave us a travel guide map, which is very attentive. Facilities: The hotel looks quite new, with complete hardware and software facilities. I like their pillows very much and bought two specially. They said it was not easy to carry and sent them directly to my home. The hygiene is very clean, the room is also very quiet, and the noodles are delicious, and the breakfast is rich. I am very satisfied with the experience. I will choose this hotel next time I come to Chongqing. It is worth recommending.
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Zuogemenggeiniya
Business Sunshine Double Room
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on Apr 29, 2024
The hotel rooms are clean, tidy and comfortable, with complete facilities and equipment, and warm service. It is next to a shopping mall and rail transit, and it is very convenient for eating, drinking and having fun. It is recommended!
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6/7
Response from Property: Dear guest: I am very happy to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Xiaotian in the future and tell us more about your feelings and experiences during your stay in the future. I warmly look forward to your visit again!
Anonymous User
Business Sunshine Double Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 28, 2024
I was on a business trip to Chongqing. The handsome guy at the front desk was very friendly and helpful. The room was clean and tidy, with complete facilities and equipment. I lived very comfortably. There were many varieties of breakfast. The most exciting thing was that the hotel was in a great location, very close to the subway and high-speed rail stations. It was very convenient to go out for work, just a few minutes away. It is worth recommending!
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Response from Property: Thank you for your praise. We have been working hard to provide you with the best accommodation service. We hope that we can bring you peace and happiness during your journey. We look forward to seeing you again!
Gezixunzhao
Sunshine Business Room (2 beds)
Stayed in Apr 2024
Business travelers
86 review
Outstanding
Posted on Apr 29, 2024
The hotel has convenient transportation, which is very convenient for business trips. The breakfast is especially good. It is located in the Three Gorges Square, and life is very convenient next to it. It has everything. It is recommended for business trips. The subway is not far from anywhere.
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Response from Property: "Meeting is the most beautiful time" Thank you for spending your precious time to evaluate Xiaotian. Xiaotian is very happy to see your satisfactory stay experience. I look forward to meeting you again and wish you a happy life!
Guest User
Business Sunshine Double Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 27, 2024
This time I came to Shapingba for business. After seeing the pictures and reviews of this hotel, I decided to stay there. It is only a few minutes away from the high-speed rail. The service is very good. Water is served as soon as I arrive. The room is clean and the breakfast is also very good. I also went to Jiefangbei in the evening. It is very convenient to take Line 1 to get there.
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Response from Property: The happiest thing for us every day is to see your good comments. Your good comments nourish our hearts like mountain spring water. We will cherish your good comments even more, constantly improve ourselves, and strive to make our service better. We are looking forward to your next visit.
Anonymous User
Business Sunshine Double Room
Stayed in Apr 2024
Travel with friends
2 review
Outstanding
Posted on Apr 27, 2024
This stay was great. The hotel service was very good and meticulous, the breakfast was rich and varied, and it was very close to the subway and high-speed rail. It was very convenient to go to major Internet celebrity attractions. This time I went to Hong'en Temple. The night view of Chongqing was so beautiful.
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Response from Property: Hehe, thank you for your affirmation! I chose Baitian among many hotels, and I am very happy~ Your satisfaction is my biggest motivation! A journey of a thousand miles begins with a single step. I have been moving towards a better future. I hope you will always be my companion on the road, and I look forward to meeting you again!
Guest User
Business Sunshine Double Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 27, 2024
The hotel environment is very good, the service is warm, and it is very convenient for travel. It is only ten minutes away from Ciqikou. There are also shopping malls and delicious food streets around it. Overall, I am satisfied and it is worth recommending!
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Response from Property: Thank you very much for your good comments. Meeting is fate. Because you chose Baitian, we have the chance to meet. We will always serve with our heart, so that every guest who stays in our hotel can feel the warmth of home. We look forward to seeing you again, and the Baitian family is looking forward to seeing you!
Guest User
Sunshine Business Room (2 beds)
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 22, 2024
It is very close to Shapingba Station, and near the Three Gorges Square, which is very prosperous and crowded. The hotel service is very good. They took the initiative to contact me when I left my charger. I was so touched.
I upgraded the room type, and there are children's slippers and toothbrushes. The room is very quiet. The breakfast is delicious, with all the necessary varieties and snacks. I want to stay here again next time I come to Chongqing.
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Response from Property: Dear guests, hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you. We look forward to seeing you next time and wish you a happy life!
Joan0824
Sunshine Business Room (2 beds)
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Sep 17, 2024
The room decoration is very high-quality, clean and warm. The attitude of the service staff is also very good. They always say hello to the guests. The breakfast environment is also very good. Overall, it left a very good impression on me and my family. I will choose to stay at this hotel again if I have the opportunity in the future.
It's a pity that I forgot to take a photo
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Response from Property: Dear Baiyou: Hello! Thank you very much for your five-star review! Thank you also for choosing and trusting Baitian. We will continue to create a wonderful stay experience for every customer. Botian Hotel is a young and energetic boutique hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Your encouragement is the greatest support for Xiaotian. Xiaotian will also serve every family member with heart. We look forward to meeting you next time~~~