Chongqing Santi Hotel(Jiefang Tablet shop)

Chongqing Santi Hotel(Jiefang Tablet shop) Reviews

Chongqing Santi Hotel(Jiefang Tablet shop)

79, 81 Busan Back Street, Yuzhong District, Chongqing, ChinaView Hotel Details
Chongqing Santi Hotel(Jiefang Tablet shop)
Chongqing Santi Hotel(Jiefang Tablet shop)Chongqing Santi Hotel(Jiefang Tablet shop)Chongqing Santi Hotel(Jiefang Tablet shop)
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Chongqing Santi Hotel(Jiefang Tablet shop) Guest Reviews

4.5/5
Good
714 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(714)
Positive reviews(671)
Reviews with photos/video(322)
Friendly front desk staff(82)
Well designed(67)
Great swimming pool(63)
Delicious breakfast(48)
Has an infinity pool(37)
Fantastic river view(31)
Close to metro(20)
Negative reviews(43)
Guest User
Guestroom (Double bed)
Stayed in Agt 2024
Travel with friends
5 review
3.5/5
Posted on 5 Agt 2024
Hotel has its best years behind it and the pictures must be from the better times when it was run under a different name. It operates on minimum staff which lack service orientation and seem to have no experience working in a hotel. Sad, as the building has potential and location and view from the rooms and pool is marvellous. Close to metro line 1, nice and quite neighborhood with great food options!
Response from Property: Dear guest, hello! We are sorry that we could not give you the best stay experience. We attach great importance to the problem you raised and will reflect it to the department to strengthen the service awareness of employees. We will humbly accept your suggestions and work hard to improve. Let every guest experience a comfortable stay at home has always been the service purpose and goal of our hotel. Looking forward to your next visit!
Elena
Guestroom - Courtyard-View (Double Bed) (Outdoor Balcony, Soaking Tub)
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 1 Jul 2024
Stunning views, spacious rooms, and a refreshing pool make this hotel a perfect retreat for nature lovers and relaxation seekers.
Joelle17
Guestroom (Double bed)
Stayed in Mei 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on 18 Mei 2024
Cool hotel in a great location, decor is a little tired and the restaurant looked closed not sure if it is due to being a quiet time. Staff couldn’t speak English but it wasn’t an issue, pool was lovely and cool with a great view. Bedroom was clean and comfortable.
Response from Property: Dear guests: Hello, first of all, thank you for your recognition of our hotel scenery and bedroom. Our restaurant is still under renovation and upgrading, and it is not open yet. We are very sorry for the inconvenience caused to you. Wish you a happy life!
Lindsey Marie
Guestroom (Double bed)
Stayed in Mar 2024
Couples
8 review
3.2/5
Posted on 2 Apr 2024
The hotel room itself was modern and clean. Rooftop pool has a great view of the river. Overall, a positive stay. However, I later received an email from Trip saying that the hotel said we never checked in. I was charged the no show fee (later refunded after I contacted Trip and corrected the error). Seems like a big oversight on the hotel’s part.
Response from Property: Thank you for choosing Chongqing SanTi hotel, we are so sorry to hear that. We immediately contacted Ctrip's customer service hotline to inquire about what happened, and we found that the bill delivery was delayed due to a system vulnerability on an overseas website. We cordially invite you to visit Chongqing again and choose to stay with us for a satisfying experience.
yoyo(小李)
Guestroom - River-View (Double bed)
Stayed in Mei 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 14 Mei 2024
Beautiful view and good service
Response from Property: Thank you very much for choosing our hotel, thank you for your five-star praise, your satisfaction is our biggest motivation, looking forward to your visit again, thank you.
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on 18 Jun 2024
The hotel is very interesting, located in a nice area. The stuff hardly speaks English, communication wasn’t smooth but they were kind.
Response from Property: Thank you very much for choosing Sanguo Hotel. We are glad to hear that you recognized our hotel service and that you felt it was a great value for money. We are always committed to providing guests with high-quality services while ensuring reasonable room rates so that guests can enjoy a comfortable and economical stay. The room area is also planned to allow guests to have more space to relax during their travels. The hotel's strategic location, located halfway up the mountain, allows guests to enjoy convenience while staying away from the hustle and bustle of the city, ensuring the tranquility of the room. The design of floor-to-ceiling windows allows guests to enjoy beautiful scenery indoors, adding to the fun of accommodation. The panoramic view of the rooftop restaurant and the swimming pool in summer are one of the features of our hotel. We look forward to your coming again in the right season to experience more leisure and entertainment projects. Your satisfaction is our greatest pursuit, and we will continue to work hard to provide every guest with more excellent services and a more comfortable accommodation experience. Thank you again for your choice and support!
Sofia_G
Guestroom - Courtyard-View (Double Bed) (Outdoor Balcony, Soaking Tub)
Stayed in Jun 2024
Solo travelers
4 review
3.0/5
Posted on 23 Jun 2024
The worst hotel stay I’ve ever experienced. Price doesn’t match the quality and service.
Response from Property: Dear guest, thank you for your previous feedback. We understand that the questions you have raised have caused you inconvenience and we sincerely apologize. 🙏We attach great importance to the opinions of every guest, so the hotel has undergone comprehensive rectification and upgrades. Nowadays, we are a brand new hotel with all the facilities and services brand new. We provide you with: 🏨Deluxe rooms, bringing you a comfortable and luxurious experience 🍖Open-air barbecue, allowing you to enjoy delicious food in nature 🍵English afternoon tea, taste elegance and exquisiteness 🌶️Thai cuisine, feel the exotic cuisine 🏊 The infinity swimming pool allows you to enjoy coolness and comfort. We sincerely invite you to visit our hotel again to review these changes in person. We hope to bring you a new and wonderful stay experience. 🌟Looking forward to your visit again! ——————“Sincere regards, hotel management team”
Gilles
Guestroom - River-View (Double bed)
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on 9 Apr 2024
Very good hotel overall, good breakfast, good service. Friendly workers, Chen Ye and the 2 girls were very helpful and professional. No bad remarks for anything really.
Response from Property: Dear Valued Guest,We are thrilled to hear that you had a positive experience at our hotel and that you were satisfied with the breakfast and the service provided. It is always our goal to ensure that our guests feel welcomed and well taken care of, and we are delighted to know that our efforts were successful in your case.We especially appreciate your kind words about our team members Chen Ye and the two girls. It's great to know that their helpful and professional attitude made a positive impact on your stay. We will certainly share your compliments with them, as it's always encouraging to recognize the hard work and dedication of our team members.Your feedback is invaluable to us, and we are grateful that you did not have any negative comments. We look forward to welcoming you back on your next visit and providing you with another excellent experience.Thank you for choosing our hotel and for taking the time to share your thoughts. We hope to see you again soon!
Stephan93
Guestroom (Double bed)
Stayed in Nov 2023
Travel with friends
27 review
4.7/5
Amazing
Posted on 13 Nov 2023
Great, modern hotel in a perfect location. Would definitely recommend it.
Response from Property: hello,Dear guest ! Thank you very much for your stay and appreciation! I am glad to bring a good time to your travel. Your appreciation gives the hotel a great encouragement, and it is also our motivation for progress. Welcome to come back to experience and wish you a happy life!
Pierre
Guestroom (Double bed)
Stayed in Agt 2023
Solo travelers
12 review
3.5/5
Posted on 2 Sep 2023
The location, furnitures and architecture gives a unique feeling and experience so in general i think this hotel worth a visit. + The location was very calm and the sunset view on the river was amazing. + Large room with very high ceiling - The swimming pool is more a decoration than usable, it doesn't feel clean. I only swam one time and didn't feel comfortable. - No breakfast around and no laundry service. - The internet was pretty bad randomly, sometimes it's their ISP, sometimes it's the router so you have to "steal" another room router. 4g signal pretty low in my room. Hardly usable for remote work.
Response from Property: Dear guest, thank you for your feedback! We regret and express our sincere apologies for not being able to provide you with a satisfactory stay.The website clearly states that laundry and breakfast are not included.The network of our hotel is uniformly equipped with telecommunication broadband, If there is a problem with the WiFi,you can feedback to the front desk, we will give you the first time to deal with or change the room.Your appreciation to the hotel is a great encouragement, but also the driving force for our progress, we look forward to your visit again! Welcome to come back to experience, I wish you a happy life!
Guest User
Guestroom - River-View (Double bed)
Stayed in Des 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on 31 Des 2023
Our experience at this hotel was great. Timi at reception was incredibly helpful and was able to speak a bit of English. As our flight had been delayed, she helped us attempt to rearrange our flight (without success) but her attitude towards the problem was commendable. The rooms themselves were decent too and had a good view.
Response from Property: Thank you very much for choosing our hotel! We are glad to hear that Timi is available at the hotel front desk to assist you, and you are also grateful for her efforts in rescheduling your flight. She is willing to go beyond everything, which reflects our commitment to providing excellent customer service. We are also glad that you have found these rooms very nice and the scenery is pleasant. We strive to provide comfortable accommodation and a pleasant atmosphere. We hope to welcome you back to your pleasant stay soon. If there is anything else we can do for you, please feel free to let us know.
Alexander
Guestroom - Courtyard-View (Double Bed) (Outdoor Balcony, Soaking Tub)
Stayed in Nov 2023
Travel with friends
18 review
4.0/5
Very Good
Posted on 12 Nov 2023
The hotel is good but a little old.. location is very good and close to city center
Response from Property: hello,Dear guest ! Thank you very much for your stay and appreciation! I am glad to bring a good time to your travel. Your appreciation gives the hotel a great encouragement, and it is also our motivation for progress. Welcome to come back to experience and wish you a happy life!
LucTam
Family Friendly Loft Suite - 2-Bedroom (Bathtub)
Stayed in Jun 2023
Couples
7 review
4.5/5
Great
Posted on 4 Jun 2023
Hotel is quite close to the high speed rail station only a 15-20minute taxi ride, room was great and the service at the counter was excellent.
Response from Property: Dear guest,Thanks for your compliment and we look forward to seeing you again,BR.
Cocher
Guestroom - Courtyard-View (Double Bed) (Outdoor Balcony, Soaking Tub)
Stayed in Agt 2022
Couples
2 review
3.2/5
Posted on 20 Agt 2022
This hotel has definitely seen better days.. The location is a bit difficult to find but it’s very close to a subway station and the longest we had to ride in a did was about 20mins. The service was just ok. They didn’t change our towels or service our room until 5pm (even though the service cart was sitting outside of our room since morning). However when we got locked out of our room at they came quickly to help. The receptionist also responded quickly and changed rooms when we found bugs in our room. The cleanliness is questionable, first we saw roaches and bugs running around the hotel. The bottom of the pool also had some dead bugs. The rug in our first room was very dirty, we didn’t feel comfortable taking our shoes off. The R on the sign was falling off and they’re dead plants all over the hotel! Overall, I think this hotel was a lot different than pictured and it kind of turned us off from exploring it more. It definitely needs a clean up!
6/7
Response from Property: Dear guests, thank you for choosing Chongqing Mountain Ghost montmirage hotel. It is a pity that your stay is not satisfactory. From your feedback, we also see our shortcomings, and hereby sincerely apologize to you. We attach great importance to your opinions and have reflected your opinions to relevant departments to further improve the management and attention of service details. We look forward to bringing you more pleasant experiences when you check in next time.
Guest User
Guestroom (Double bed)
Stayed in Agt 2022
Couples
12 review
5.0/5
Outstanding
Posted on 19 Agt 2022
GREAT hotel. Receptionist were helpful, introd the area and gave us some recommendations. Location is really good, theres a couple of nice coffee shops nearby, a great Chongqing restaurant 纯阳老酒馆, and a nice route along the city walls which have great views of the city. Pool was super clean, theres a bar with good pina coladas attached to it and its open 9am-9pm. Get a great view of the city at sunset. We'd definitely stay here again, only thing missing is a gym!
Response from Property: Dear guests, thank you for choosing to stay at Conrad Shanghai and for your good comments on the hotel's accommodation service. Thank you for your patience and understanding even if the hotel has some service details. We have been committed to providing a good living environment for our guests, and constantly improving and improving the management of hardware and services. Thank you for your love of the hotel and your favorable comments on the service personnel. I hope you will feel a Conrad inspired journey full of fashionable style and excellent service during your stay. Your support is the driving force of our progress. I hope to see you again soon. I wish you a smooth journey and a happy life!