Guest User
September 25, 2024
I give all 10 points to Ctrip. It is really super good. The customer service is very good. When there is a problem with the hotel, Ctrip solves it quickly. Because of special circumstances, I didn't receive a call. They have been persistently contacting me to help me solve the problem and arranged a very good hotel for me. They also made up for the excess expenses. The attitude is super good. I often travel on business and often ** before. After this time, I have been on Ctrip haha.
In addition, the hotel is also very good, 8 points out of 10 points. The front desk changed a quiet room for me and slept very well. There is a community garden behind it. The building is moderate, and there is no sound from the air conditioner. The windows and rooms are very soundproof, really. Many hotel air conditioners are really super noisy, and the windows are not soundproof.
There is a small river outside the hotel, and the environment is very good.
I really like the big table and sofa in this room, haha. It is very suitable for working and playing with mobile phones.
One thing is that the hot spring is not available when you book a room. You have to pay 90 per person separately. The room sign says 45% off, but it is actually more than 120 per person online. Another point is that the light on the top of the desk is very dazzling on the paper. Adjust it for a better experience.
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