T-arcadia Hotel

The reservation said there was airport pickup service: the front desk said no.

Cleanliness: Clean Amenities: The room is fully equipped, including a wardrobe, refrigerator, washing machine, microwave, oven, and spare cups. Environment: There's a snack wholesale store downstairs, and it's also close to the mall. Service: Excellent service

We checked into the hotel at night. Since we had dined out, we didn't pay attention to the hygiene of the kitchen sink when we got to the room. When I accidentally took the water, I found a bug similar to a cockroach in the sink. I thought I should call the hotel to inform them. Then my child was urging me to give her a bath, so I thought about cleaning her up first. But when I entered the bathroom, I found that there was also a bug in the bathroom that was bigger than the previous one. At that time, I couldn't bear it any longer, so I immediately called the hotel front desk. The front desk told me that they would send housekeeping staff to check the situation, but it took about 20 minutes before they came. The housekeeping staff said that the hotel had killed insects a few days ago, and these insects might have floated out because of that. But we booked the room in advance on the 29th. As the hotel, shouldn't you check the cleanliness of the room before the guests check in? Because it was very late, the hotel asked us to change rooms. My parents were tired after a day's work and went to bed early. So I refused. The next morning, when the child woke up, his entire thigh was itchy and red. I didn't know if it was caused by some bug crawling on the sheets. All in all, this accommodation experience was very bad! It's still a room of more than 700, which doesn't seem worth it at all.

I particularly liked the service attitude of the front desk lady with bangs (who worked during the day), the room auntie, and the security guards who came back and forth to help move things. The service is very good. I really recommend it. You can wash your clothes for free. The service staff is very good at teaching step by step. There is also a robot service.