Hyatt Regency Metropolitan Chongqing Reviews
Hyatt Regency Metropolitan Chongqing
No. 68 Zourong Road, Yuzhong District, Chongqing, 400010, ChinaView Hotel Details
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Hyatt Regency Metropolitan Chongqing Guest Reviews
4.6/5
Very Good
3335 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3335)
Positive reviews(3200)
Reviews with photos/video(578)
Great location(970)
Easy to get around(257)
Friendly front desk staff(216)
Delicious breakfast(146)
Convenient for shopping(134)
Awesome gym(20)
Negative reviews(135)
SecretAnon
1 King Bed Deluxe
Stayed in Aug 2024
Travel with friends
11 review
Great
Posted on Aug 26, 2024
Location is great! Next to busy jiefangbei yet not too jam to take a taxi. Love the toilet, it’s huge. However, could tell that the hotel is a little dated. Doesn’t really give a 5 stars feel as lobby isn’t grand and very small drop off/pick up.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your thoughts about your recent stay at Hyatt Regency Metropolitan Chongqing. We are thrilled to hear that you enjoyed our prime location, which offers convenient access to the vibrant Jiefangbei area while still allowing for a smooth taxi experience. We are also glad that you appreciated the spaciousness of our bathrooms. However, we regret to learn that you found our hotel to be a bit dated and that the lobby did not meet your expectations for a five-star experience. Your feedback is invaluable, We strive to provide our guests with a memorable and comfortable stay, and we are always looking for ways to improve. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.
Guest User
1 King Bed Deluxe
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 22, 2024
Stayed 4 nights, great location and service. Room we booked was fantastic, comfortable bed, large marble bathroom. Lots to eat and shop all around. Just beware if you are catching a taxi to the hotel, for our 8km journey it took us 1.5 hours as the city bridge was ridiculously jammed!!! Catching a metro I would if I come to Chongqing again! Also avoid the summer (& holiday) months - it was inferno Hot 🥵 42+ (but feel like 49) degrees in August, the whole day and night!!!!!
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Anonymous User
1 King Bed
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 25, 2024
The hotel location is very strategic in Jiefangpei pedestrian street where you can shop & find many local food or restaurants. Hotel staff are very friendly.
6/13
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Tan chun yap
1 King Bed
Stayed in Apr 2024
Solo travelers
48 review
Amazing
Posted on Apr 9, 2024
The hotel right located at main tourist attraction, service are good, clean and tidy. Overall no complain but bathtub a little narrow.
Response from Property: Thank you for taking time to share your feedback from your recent visit to Hyatt Regency Metropolitan Chongqing.
Whoislisaaaa
1 King Bed
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Apr 23, 2024
Amazing location where you can literally walk to everything. Room is clean and spacious.Service is attentive and friendly. Although Not much facilities but we don’t mind. I will highly recommend this hotel!
Response from Property: Thank you for taking time to share your feedback from your recent visit to Hyatt Regency Metropolitan Chongqing.
RonaldYou
2 Twin Beds
Stayed in Aug 2024
Business travelers
1 review
Amazing
Posted on Sep 3, 2024
Perfect situation for tourist and those who wants to visit Chongqing for leisure
Hotel is clean and comfy
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Javier Torres Landa
1 King Bed
Stayed in Jul 2024
Solo travelers
6 review
Amazing
Posted on Aug 18, 2024
Nice hotel and the personnel was supportive. The room was clean and the breakfast was also ok, perhaps new breakfast alternatives could be great. I think one improving idea is that the personnel could speak English.
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We will strengthen English training to improve our employees' communication skills. We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Elvin Lam
1 King Bed Deluxe
Stayed in Jul 2024
Couples
1 review
Great
Posted on Jul 17, 2024
Good location, clean room, helpful concierge. Food service at Chinese restaurant was rather slow with only 10 or less diners at dinner time.
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! Regarding the Chinese restaurant issue you mentioned, we have reported the problem to the relevant departments. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Guest User
1 King Bed
Stayed in May 2024
Business travelers
8 review
Outstanding
Posted on Jun 3, 2024
Convenient location. Very Tidy, clean and spacious room. Breakfast is ok but almost the same everyday. Staff are polite and helpful. No waiting time for almost everything.
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Isu
1 King Bed
Stayed in Sep 2024
Travel with friends
52 review
Outstanding
Posted on Sep 8, 2024
Hotel with the Hyatt Regency style. Great location and friendly staff
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Wibowo Agung Prayugo
1 King Bed
Stayed in Jan 2024
Couples
25 review
Outstanding
Posted on Jan 27, 2024
Good location, and near one step as you go to anywhere.
Response from Property: Thank you for taking time to share your feedback from your recent visit to Hyatt Regency Metropolitan Chongqing.
leowoo2591
1 King Bed
Stayed in Jun 2024
Family
5 review
Outstanding
Posted on Jul 9, 2024
very good location very close to restaurants and hotel services are excellent too
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Dennerle
1 King Bed
Stayed in Jul 2024
Family
5 review
Outstanding
Posted on Sep 9, 2024
This hotel is nice and clean. The location is good as well.
Response from Property: Thank you for taking the time to share your experience at Hyatt Regency Metropolitan Chongqing! We hope that you had a memorable stay with us and that you were able to explore the vibrant surroundings of Chongqing. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future.
Guest User
1 King Bed
Stayed in Sep 2024
Business travelers
5 review
Amazing
Posted on Sep 7, 2024
the coke in the fridge charged for CNY25, watch out
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Regency Metropolitan Chongqing. We truly appreciate your comments as they help us enhance our services for all our guests. We understand that discovering the charge for items in the minibar, such as the Coke priced at CNY25, can come as a surprise. We strive to ensure that all our guests are informed about the amenities and pricing during their stay. your feedback will be shared with our team to improve our communication regarding minibar items in the future. We hope that despite this inconvenience, you enjoyed your overall experience with us. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we are always looking for ways to enhance that experience. If you have any further suggestions or concerns, please feel free to reach out to us directly. Thank you once again for your valuable feedback. We hope to welcome you back to Hyatt Regency Metropolitan Chongqing soon!
Guest User
1 King Bed
Stayed in Feb 2024
Couples
2 review
Great
Posted on Feb 28, 2024
Everything is fine but something missing for a 5 star experience. Maybe the finishing touches could be a bit better
Response from Property: Thank you for taking time to share your feedback from your recent visit to Hyatt Regency Metropolitan Chongqing. We also look forward to welcoming you back to our hotel soon.