Yuzhou Hotel Reviews

No one in this hotel speaks any word of English. This makes every interaction painfully slow and we were disturbed countless times by staff members attempting to provide the most basic services in the most clumsy manner possible.

The room smells strongly of cigarettes and spices. But overall cleanliness was fine. Breakfast is very good and offers variety of items. And I love the way the hotel offers the complimentary amenities e.g. wound plaster.

I stayed for a few days for a wedding. The staff was very kind and helpful, especially Peter, Xiao Yan and Carrie. They pay great attention to detail. You also have a very wide variety of dishes for breakfast. I had a wonderful stay!

Our room was very spacious with great amenities; we also enjoyed a beautiful view of the tranquil gardens from our window. The reception was very friendly, and the free luggage storage was particularly helpful. Moreover, we had breakfast at the hotel restaurant, which was excellent, as was the service from FeiFei who served us.

I always choose to stay in this hotel because the location and best service they offer. I also love the swimming pool they provide for guests. Now they even provide the free dinner noodle. That is very convenient and nice to have. I love this hotel and will recommend to everyone.

Room was amazing. Breakfast was very good. There was a chef special everyday. Definitely worth trying! Not all staff speaks English at the front desk. But the moment they see you don’t speak mandarin very quickly someone appears that speaks English so overal that is good. In the restaurant for dinner the staff didn’t speak English but Google translate goes a long way and they are super patient while typing in the question and translate into Chinese. Have been to quite a few hotels in my life and this one definitely is in my top 5.

Great hotel, great amenities, good food. State guesthouse in Chongqing, so the standards are impeccable.

Location is a little far from the city but easy to get around with taxis. Amazing environment and great customer service. Had some trouble paying using foreign credit card and had to pay extra upfront until machine was serviced.

This hotel is an exceptional—wonderful place with a high design quality. We only stayed for a night and enjoyed the amenities; gym, outdoor and indoor pool, and sauna room. The room was grand, spacious, and comfortable. The staff is fantastic, speak English and are very generous. Breakfast was also excellent—lots of western options. This hotel exceeded expectations.

So good

good！

Facilities: It is a state guesthouse with complete facilities. There are many delicious foods. The room is very large, comfortable and quiet. Hygiene: very clean and cleaned in a timely manner Environment: The park where the hotel is located is very large and there is enough space for walking There is also the Olympic Park next to it, which is also very comfortable Service: It feels like home and there is a personal butler Miss Xiao Luo almost responds to every request Matsutake chicken soup rice: delicious, nutritious and healthy, but why is it in a convenient box?

Facilities: Complete facilities, convenient transportation, and next to the concert venue. Hygiene: The hotel garden, lobby public area, and guest room hygiene are all very good Environment: A quiet place in the downtown area, and the guest rooms are also soundproof Service: There is guidance when checking in, and I gave feedback to the front desk about the small details in the room when checking out. I didn’t expect to receive souvenirs. The girl in the breakfast restaurant also introduced the placement areas of various foods, and enthusiastically recommended Chongqing noodles and hot and sour noodles; especially the braised eggs, all of which were peeled for guests to take directly. This detail shows that the hotel is considerate of the guests. The service staff at all positions are very polite, soft-spoken and gentle, making guests feel that the service is sincere from the heart. Really recommended!

I am very satisfied with Yuzhou Hotel in terms of service quality and facilities. The front desk lady greeted us warmly and checked in very quickly and efficiently. The room is spacious and bright, the bed is clean and tidy, the bathroom is also clean, and the toiletries are complete. Every detail shows the hotel's care. The breakfast is rich in variety, both Chinese and Western, and the taste is also very good. This stay at Yuzhou Hotel is really great and highly recommended.