Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station)

Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station) Reviews

Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station)

16F, Section A, Building 24, Xuhuicheng II, Ba'nan District, Chongqing, ChinaView Hotel Details
Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station)
Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station)Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station)Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station)
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Chongqing Chaomu Collection Hotel (Banan Wanda Xuetangwan Subway Station) Guest Reviews

4.6/5
Very Good
201 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(201)
Positive reviews(189)
Reviews with photos/video(28)
Awesome rooms(37)
Classy environment(23)
Friendly front desk staff(15)
Great value for money(11)
Easy to get around(10)
Near shopping area(8)
Convenient for shopping(7)
Poor air conditioning(3)
Negative reviews(12)
Guest User
Smart Cozy Room (2 beds)
Stayed in апр. 2024 г.
Business travelers
1 review
5.0/5
Outstanding
Posted on 22 апр. 2024 г.
I like to share good things with everyone. This time I came to Banan on a business trip and accidentally discovered this hotel. After calling for consultation, I came here. First of all, let me talk about the superior geographical location. It is next to Wanda Plaza and is next to Xuhui Lehuocheng. It has everything you need for eating, drinking and having fun. The hotel is on the 16th floor. You can see a big sign when you look up at Banan Jinjie. When you walk into the lobby, it is really well-deserved and tall! The decoration of the lobby is simple, generous and unique. It feels relatively new. The decoration of the front desk has a feeling. I can't wait to check in. The twin bed room I opened is really too good. The room is estimated to be about 30 square meters and very spacious. The bathroom is separated into dry and wet areas. I took a hot bath at night! Lying down to watch a movie is amazing! ! ! The effect is simply great. The mattress is very soft and comfortable. The room is clean and tidy. The network is also quite powerful. There is also Bluetooth in the room. The front desk is enthusiastic. Seeing that I carry a lot of things by myself, they help me carry them. Thank you very much. In short, it is the most satisfactory hotel I have ever stayed in. I will definitely recommend it to more friends in need. Good things are meant to be shared with everyone.
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Response from Property: Dear guest: Thank you very much for your recognition and praise of our hotel! We are very honored to provide you with high-quality services and comfortable accommodation. The hotel has a superior location, convenient transportation, and abundant surrounding facilities, allowing you to enjoy convenience and comfort during your business trip or travel. Your evaluation makes us feel very gratified, especially your affirmation of the room, hygiene, network and front desk service, which makes us more confident to provide the best service to every guest. We are well aware that the satisfaction of every guest is the greatest affirmation of our work. We will continue to work hard to continuously improve the quality of service so that every guest can feel our dedication and professionalism. Thank you again for your sharing and recommendation, we will let more guests know the excellence of our hotel. Looking forward to your visit again and wish you a happy life!
Guest User
Smart Scenic Comfort Spacious Double Bed Room
Stayed in мар. 2024 г.
Other
7 review
5.0/5
Outstanding
Posted on 26 мар. 2024 г.
The room is large and well laid out
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to share your experience after staying in our hotel. We are very happy to hear that you have given a positive evaluation of the space and layout of our room. The spacious room and reasonable layout are the goals that our hotel has been striving for. We are well aware that a comfortable room can not only allow guests to get a good rest, but also add a pleasure to your journey. Therefore, we have been committed to providing guests with a spacious and comfortable accommodation environment. At the same time, we also welcome your valuable comments and suggestions, which will help us to continuously improve and enhance the quality of our service. We attach great importance to the feedback of every guest, and will listen carefully and actively improve. Thank you again for your affirmation and support. We look forward to providing you with high-quality services and a comfortable accommodation experience again in the near future. If you have any questions or need help, please feel free to contact us, we will serve you wholeheartedly. I wish you a happy life!
Guest User
Smart Scenic Comfort Spacious Double Bed Room
Stayed in мая 2024 г.
Couples
2 review
5.0/5
Outstanding
Posted on 10 мая 2024 г.
The room is very clean and big, the location is also good, and it feels good to have a separate room on the second floor. The service attitude is also excellent, I will stay here again
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition and praise of our hotel! We are very honored to provide you with such a comfortable and pleasant stay. The room is clean and spacious, which is indeed our pride. We are very pleased that the single room on the 2nd floor can bring you a special feeling. Our service attitude has always been one of the core values ​​of our hotel, and we will continue to work hard to provide you with better service. Looking forward to your visit again and wish you a happy life!
Shanglushafengle
Smart Scenic Comfort Spacious Double Bed Room
Stayed in апр. 2024 г.
Business travelers
83 review
5.0/5
Outstanding
Posted on 14 мая 2024 г.
The hotel is in a great location, not far from the subway station, the room is spacious and quiet
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Response from Property: Dear guest: Thank you very much for your evaluation of our hotel! We are very happy to hear that you are satisfied with the location and rooms of our hotel. The hotel is in a prime location, adjacent to Banan Wanda, with everything you need for eating, drinking and entertainment. The subway station is not far away, which provides great convenience for your travel. At the same time, we are also committed to creating a spacious and quiet accommodation environment for you, so that you can get enough rest and relaxation during your journey. Looking forward to your next visit, we will continue to work hard to provide you with better services.
Anonymous User
Smart Selected Deluxe Room (2 beds)
Stayed in мар. 2024 г.
Family
6 review
2.5/5
Posted on 16 мар. 2024 г.
There was a loud elevator noise in the room. The earplugs sent by the front desk were useless. I didn't sleep well that night.
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Response from Property: Dear Ms. Mou: We are very sorry to hear that you were bothered by the elevator noise during your stay in our hotel. This is definitely not the accommodation environment we want you to experience. We are deeply sorry for the problem of the elevator noise in the room you mentioned. After hearing your response that night, the staff immediately contacted the property owner. We immediately asked to stop the elevator for maintenance. The elevator stopped at 11 o'clock. Is there any elevator sound later? The elevator stopped and it was not easy to call you to ask. It was too late to disturb your rest. Regarding the problem of poor earplugs you mentioned, we are deeply sorry. We will review the quality of the earplugs we provide and consider replacing them with more effective noise-isolating earplugs to ensure that we can provide you with better help when necessary. We once again sincerely apologize for your bad sleep experience for one night. We will do our best to improve and avoid similar situations from happening again. Thank you again for your feedback, your opinions are very important to us. We will continue to work hard to improve to provide better service and accommodation experience. If you have any other questions or need further help, please feel free to contact us.
Wujinyizhe
Smart Cozy Room (2 beds)
Stayed in сент. 2023 г.
Business travelers
92 review
4.5/5
Great
Posted on 2 окт. 2023 г.
Transportation and travel are very convenient. There are also many foods around. Walk to the Yangtze River in the morning to see the scenery. The people in the hotel lobby are also very friendly and kind. It is a good hotel with good value for money.
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Response from Property: Dear guests: Thank you for your stay and recognition. We will continue to work hard to do better. "The hotel is like home, and the room is a confidant" is our service concept. Guests from all over the world are as close as family. We treat every guest as our own family. Xiaomu is looking forward to your return home.
Guest User
Smart Selected Deluxe Room (2 beds)
Stayed in февр. 2024 г.
Business travelers
2 review
4.0/5
Very Good
Posted on 5 февр. 2024 г.
The room was upgraded but it was a bit cold and the location was a bit hard to find. Other things were ok.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, I would like to thank you for choosing our hotel and taking the time to share your experience. I attach great importance to your feedback, as it is very valuable to us. I am deeply sorry about the room temperature issue you mentioned. We understand that this may have caused some inconvenience during your stay. I have reported this issue to our relevant department and will take immediate measures to ensure that the temperature control of all rooms is operating normally. We hope to provide you with a comfortable and warm accommodation environment. Regarding the location of the hotel, I am also deeply sorry for the trouble you have caused. We understand that location is an important consideration for guests, and we will continue to work hard to improve our transportation guidance and services to better meet your needs. In addition to the above two issues, I am very happy to hear that you have a good evaluation of other aspects. This makes us very pleased and proves that we have achieved certain results in our efforts to improve service quality and customer satisfaction. Thank you again for your feedback, and we sincerely look forward to your visit again. We will continue to work hard to improve and provide you with better services. Wish you all the best!
Guaiwawa2
Smart Cozy Room (2 beds)
Stayed in янв. 2024 г.
Business travelers
28 review
5.0/5
Outstanding
Posted on 7 янв. 2024 г.
The hotel is very comfortable, the decoration is quite stylish, and it looks good! The service is also very good! Downstairs is the best and most concentrated commercial center and food street in Banan, which is cost-effective and worth recommending
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Response from Property: Dear guest: Thank you for taking the time out of your busy schedule to review Xiaomu! We are very honored that you chose Xiaomu as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a kind of fate. I wish a beautiful life to be linked with you. I look forward to meeting you again in the future and creating more pleasant memories for you.
Guest User
Smart Cozy Room (2 beds)
Stayed in июня 2023 г.
Business travelers
4 review
5.0/5
Outstanding
Posted on 21 июля 2023 г.
The room is very clean and the facilities are new. The service attitude of the lady at the front desk is very good and very friendly. I will continue to book next time I go on a business trip
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your praise and support. Your praise makes us feel very warm. We will repay your trust and support with better service.
Guest User
Smart Selected Deluxe Room (2 beds)
Stayed in дек. 2023 г.
Travel with friends
21 review
5.0/5
Outstanding
Posted on 16 дек. 2023 г.
Booked for a concert, unexpectedly good, separate dry and wet bathroom, large room, and the key is the whole house sound system, the effect is great, the first choice for concerts
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for taking the time to give Xiaomu a good review in this fast-paced era. Early autumn is always gentle, leaving the summer in the daytime and the sunset with a breeze. After you leave, you leave a good review, and the words are still gentle. I hope you will be happy in the future.
Guest User
Discount Twin Room
Stayed in апр. 2023 г.
Family
2 review
5.0/5
Outstanding
Posted on 7 июня 2023 г.
The hotel service is really great, the reception staff is very considerate, the room is spacious and comfortable, and they also gave us small specialties. In short, this was a very good stay experience.
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Response from Property: Dear guests: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. We will use our 100% efforts to exchange for your full satisfaction, our service, your satisfaction, our smile, your good mood. Thank you for your comments. Chaomu hopes to always accompany you.
Anonymous User
Smart Cozy Room (2 beds)
Stayed in мар. 2023 г.
Solo travelers
5 review
5.0/5
Outstanding
Posted on 4 апр. 2023 г.
I came to Chongqing to run a half marathon this weekend, and I chose this hotel. It feels great, the service is thoughtful, the room is clean and sanitary, and the location is excellent. There is a light rail downstairs and Wanda Plaza next to it, which is very convenient for shopping, entertainment, and food. Overall, I felt very good staying here.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time on your marathon trip. Your praise is a great encouragement to the hotel and also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Chongqing welcomes you! Chaomu welcomes you!
Guest User
Smart Selected Deluxe Room (2 beds)
Stayed in мар. 2023 г.
Travel with friends
1 review
5.0/5
Outstanding
Posted on 23 мар. 2023 г.
The room facilities are complete, the service staff is of high quality and responsive, which is very different from some express business hotels. The room facilities are new, the bedding is comfortable, and the overall value for money is excellent. It is a very satisfactory experience. There are all kinds of food, drink and entertainment nearby, free parking tickets are available, and it is close to Metro Line 3, a seven or eight minute walk.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at Chaomu Hotel and sharing your stay experience. Guests can promptly report any problems encountered during their stay to the front desk. The hotel is staffed 24 hours a day. We will try our best to help you solve the problem as soon as possible. Chaomu Hotel is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!
Guest User
Smart Cozy Room (2 beds)
Stayed in мар. 2023 г.
Other
1 review
5.0/5
Outstanding
Posted on 15 мар. 2023 г.
The location is excellent and the transportation is convenient. Exit 1 of Xuetangwan Station on Metro Line 3 is just a few minutes away. There are many restaurants around, all of which are Chongqing-style, including a hot pot street and many things to do. It is located in the most prosperous area of ​​Banan. There is only one hotel in the whole building. The hotel facilities are complete, the bedding is of good quality, and the mattress is very comfortable to sleep on. It can be seen that the boss is a person with a relatively high quality of life. The room is clean and tidy, and it is very comfortable to live in. The front desk staff are very good, very proactive and enthusiastic. I personally think that the price-performance ratio is quite high and it is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you choose to stay at Chaomu Hotel. We are so excited to see your comments. No matter how many advertisements are there, they are not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chongqing easy, pleasant and smooth. We look forward to your visit again. I wish you: good work and good mood every day!
Guest User
Smart Cozy Room (2 beds)
Stayed in мар. 2023 г.
Travel with friends
2 review
5.0/5
Outstanding
Posted on 13 мар. 2023 г.
Facilities: The facilities are new and complete. You can use them directly after entering. It is very convenient and great! 🤩 Hygiene: Wow, the hygiene is very clean, the beds are neat and fragrant, the smell is very good, the toilet is also very clean, and the most satisfying thing is their black tea series of shampoo and shower gel, which smells very fresh and not stuffy, very 👍. Service: The front desk lady is very enthusiastic and helped me into the room. She helped me a lot. As expected, Chongqing people are very hospitable. In addition, the cleaning lady is also very enthusiastic. Basically, she will answer any questions you ask. She also introduced us to the surrounding attractions and snack streets. I love this hotel. It's great 🥳🥳🥳.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! We are glad that you choose to stay at Chaomu Hotel. I am so excited to see your comments. No matter how many advertisements are spread, it is better to spread them by word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Chongqing easy, pleasant and smooth. We look forward to your visit again. I wish you all the best! Good mood every day!