the Lotus Hotel Reviews
the Lotus Hotel
No. Xiyong Avenue, Shapingba District, Chongqing, China, Shapingba District, Chongqing, 401332, ChinaView Hotel Details
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the Lotus Hotel Guest Reviews
4.8/5
Excellent
835 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(835)
Positive reviews(826)
Reviews with photos/video(123)
Friendly front desk staff(116)
Classy environment(106)
Delicious breakfast(65)
Large rooms(55)
Well designed(49)
Perfect for business trips(34)
Great swimming pool(9)
Delicious buffet(6)
Negative reviews(9)
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
7 review
Posted on Apr 19, 2024
Night shift's front desk is not quite professional.
Response from Property: Dear guests, thank you for coming to the Lotus Hotel. We regret that we can not give you a satisfactory experience. As the Public Security Bureau require foreign guests in Chongqing business needs to enter the reception unit, we apologize again for the inconvenience caused to you!
wei kee
Superior Double Room
Stayed in Mar 2024
Business travelers
35 review
Amazing
Posted on Apr 18, 2024
All good, nothing can be complained.
Response from Property: Thank you for your review, we look forward to your visit again, and wish you a happy day!
qi
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
7 review
Great
Posted on Nov 14, 2023
Swimming pool nice. Breakfast good. Good running trail nearby.
Response from Property: Thank you for your recognition, look forward to your visit again, I wish you happy every day!
Guest User
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
2 review
Outstanding
Posted on Oct 16, 2024
环境：good
服务：good
Response from Property: 親愛的朋友，感謝您對我們各方面的認可！客人説好才是真的好，在以後的工作中我們也會保證聖荷品質，讓您每次入住都賓至如歸。希望下次可以給我們五星好評哦。期待您的再次光臨，祝您生活愉快！
Guest User
Shenghe Double Bed Room
Stayed in Apr 2023
Business travelers
22 review
Outstanding
Posted on May 26, 2023
Clean hotel, with nice western breakfasts and big rooms
Response from Property: Thank you for your recognition of Lotus Hotel. We will continue to work hard and welcome you to come again next time!
christie
Queen Room
Stayed in Dec 2024
Family
18 review
Outstanding
Posted on Jan 13, 2025
The breakfast and supper are very rich. I didn't expect to have such service at this price. It's great!
Original TextTranslated by Google
6/8
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
33 review
Outstanding
Posted on Jan 9, 2025
Facilities: Complete, plenty of hot water, complete desks and chairs
Sanitation: Very clean, no odor, the shower room is also clean
Environment: Good, very suitable for rest, but the traffic is a little detour due to subway construction
Service: Good, the front desk responds quickly
Original TextTranslated by Google
Response from Property: 客人説好才是真的好，附近確實在修地鐵，相信在不僅的將來，出行會更加便利、快捷。期待您的再次光臨，祝您生活愉快！
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Family
6 review
Outstanding
Posted on Dec 30, 2024
The environment is great. Every detail of the designer hotel is well thought out. The bathroom is also very large. The front desk is very friendly. Thank you Anny for printing materials for the children for free👍👍
Original TextTranslated by Google
Response from Property: Dear friends, thank you for staying at Shenghe and recognizing the service work of Anny at our front desk. It is our responsibility and obligation to provide guests with the best possible help. In the future, we will continue to work hard to make you feel at home every time you stay. We look forward to your visit again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Couples
6 review
Outstanding
Posted on Nov 30, 2024
The room is very tidy and clean, with complete infrastructure and does not feel old. I personally like the style of the room, and the three floor-to-ceiling windows that I initially liked did not disappoint. As a fitness enthusiast, having a gym with a rich variety of fitness equipment is simply the best news.
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Response from Property: 親愛的朋友，非常感謝您光臨聖荷酒店並對我們酒店各方面的喜愛。我們豪華單間確實是三面採光的落地窗設計，房間雙面盆衞浴讓您更享奢闊空間。我們有游泳池健身房，健身器材也全部採用了意大利一線品牌泰諾健，住店客人可憑房卡免費使用。期待您的再次光臨，祝您生活愉快！
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
2 review
Outstanding
Posted on Nov 28, 2024
The room is large, clean and sanitary, with a separate bedroom and bathroom. The breakfast is very rich, and there is a self-service midnight snack. When I returned to the hotel at night, I was given Tremella soup in a thermos cup, which was very warm.
Original TextTranslated by Google
Response from Property: 親愛的朋友，非常感謝您下榻聖荷並對酒店各方面的認可。聖荷是重慶首家人文藝術型酒店，我們房間最小面積都有46平米，採用了全採光落地窗設計，房間雙面盆衞浴讓您更享奢闊空間。酒店不僅有送銀耳羹和眼罩服務，21:00-23:00西餐廳有免費的夜宵服務，冬季房間還有泡腳桶服務。在以後的工作中，我們會不斷努力和嘗試，提供更多個性化的產品和服務，期待您能始終支持我們。期待您的再次光臨，祝您生活愉快！
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
25 review
Amazing
Posted on Nov 19, 2024
The room was very comfortable, but the bedding was not changed in time when the weather got cold. The air conditioner could not adjust the temperature automatically at night, which caused abnormal alternation of hot and cold and made me feel uncomfortable (tonsillitis and pharyngitis).
The breakfast quality was good and the service staff was very timely and thoughtful.
Original TextTranslated by Google
Response from Property: 親愛的顧客朋友，非常感謝您下榻聖荷並對我們早餐及服務工作的認可。我們一直致力於為客人提供營養均衡的早餐，從而開啟美好生活的一天，我們還有很多現做的品種，比如：醬肉包、鮮肉包，葱花餅、玉米餅、油條、油餅、鍋貼、麪條等，味道都是非常不錯的。非常抱歉冷熱交替之季讓您受涼了，從11月16日開始重慶氣温驟降，酒店採用了中央空調供暖模式，我們低區樓層較冷已更換為冬被，高樓層有客人反饋有點熱暫時還未更換冬被。每個房間都有備用的被子，如有需要可隨時讓服務員為您更換。期待您的再次光臨，祝您早日康復！
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
9 review
Outstanding
Posted on Nov 20, 2024
The location is excellent, the transportation is convenient, the room is spacious, bright, clean and tidy. The bedding is soft and comfortable, which made me sleep well all night. The hotel staff is friendly, warm and thoughtful, which makes people feel like spring breeze. The breakfast is rich and varied, and the taste is also great. The facilities are also complete, which makes me, a person on a business trip, feel the warmth of home. In short, this stay experience is very satisfactory, and I will choose this hotel next time and recommend it to my friends!
Original TextTranslated by Google
Response from Property: 親愛的顧客朋友，非常感謝您下榻聖荷並分享的入住體驗。聖荷是重慶首家人文藝術型酒店，我們房間都是採用了全採光落地窗設計，房間雙面盆衞浴讓您更享奢闊空間，高級房的床墊都是精選國際一線品牌，金可兒床墊品牌中唯一獲得ICA（國際脊骨神經科學會）認證的產品。被認為是“唯一有益於脊椎健康的睡眠系統”。健康睡眠專家，充分保障您的休息。我們一直致力於為客人提供營養均衡的早餐，從而開啟美好生活的一天，我們還有很多現做的品種，比如：醬肉包、鮮肉包，葱花餅、玉米餅、油條、油餅、鍋貼、麪條等，味道都是非常不錯的。期待您的再次光臨，祝您生活愉快！
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Oct 31, 2024
Five-star luxury hotel, high-end atmosphere! All staff are professional and enthusiastic, Xiao Shen at the front desk is efficient and responsive, great! The room is spacious and the view is beautiful!
Self-service midnight snack: very considerate. There is still late at night.
Original TextTranslated by Google
6/7
Response from Property: 親愛的朋友，非常感謝您下榻聖荷並對我們服務工作的認可。為所有的賓客提供優質的服務是我們的責任與義務。酒店21:00-23:00西餐廳有免費的夜宵服務，有甜品、蔬菜、水果、甜湯、麪食等。雙十一到了，可關注酒店官微瞭解更多優惠活動。期待您的再次光臨，祝您生活愉快！
Guest User
Shenghe Double Bed Room
Stayed in Sep 2024
Family
4 review
Outstanding
Posted on Oct 15, 2024
The room was big and clean. It was a bit stuffy without the central air conditioner on. But the waiter opened the window and it was ok. The bed was big and comfortable. It was a bit far from the center, so I only stayed there for one night.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，感謝您下榻聖荷並對我們的理解！聖荷是重慶首家人文藝術型酒店，我們房間最小面積都有46平米，採用了全採光落地窗設計。酒店位於西永微電園片區，也是西部科學城的中心地帶，周邊正在蓬勃發展中，酒店旁邊就有着公交車站，離高新天街大約1公里左右，離融創渝樂小鎮大約10分鐘左右車程。酒店旁邊也正在修地鐵站，相信在不久的將來會更加便利。因為酒店是中央空調，現在又正值秋冬交替季節，天氣比較涼爽。如果您覺得房間有點悶，可以開窗通風，也可以直接撥打“0”，服務員給您送個移動的製冷機，這樣可以讓您睡得更加舒適。馬上雙十一到了，可關注酒店官微瞭解更多優惠活動。期待您的再次光臨，祝您生活愉快！
Gulangyuwangxianzhi
Superior Double Room
Stayed in Sep 2024
Business travelers
2 review
Outstanding
Posted on Oct 15, 2024
Facilities: The hotel is decorated in a luxurious style, and every place is very exquisite and comfortable. The room is super large, and the floor-standing bathtub is very comfortable on the upper floor;
Sanitation: Clean and hygienic
Service: Xiao Liu at the front desk is very enthusiastic and polite. The check-in process was very fast, and he also sent white fungus soup and afternoon tea.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for staying at Shenghe and for your recognition of the hotel in all aspects. Shenghe is the first cultural and artistic hotel in Chongqing. The smallest area of our rooms is 46 square meters. It adopts the design of full-light floor-to-ceiling windows. The double basin bathroom in the room allows you to enjoy the luxurious space. The hotel not only provides Tremella soup and eye mask services, but also has free supper service in the Western restaurant from 21:00 to 23:00. In winter, there is also a foot bathing bucket service in the room. In the future work, we will continue to work hard and try to provide more personalized products and services. I hope you can always support us. Looking forward to your visit again and wish you a happy life!