Anonymous User
April 9, 2025
The wait for the elevator was terrible, I deducted one point, it took about ten minutes to go downstairs. The takeaway arrived at 11pm, but the robot hadn't delivered it by 11:30pm. When I called, they said my takeaway was not available. Then they said it was delivered to the wrong place and brought it back to us. It was almost midnight when we got it. It took almost an hour to deliver from the 1st floor to the 24th floor. What kind of river view room is this? They said it was upgraded, but there was only a hint of river view. When I arrived at the store that day, I saw that the price on Ctrip had been reduced. Although I later upgraded for free, it was not worth it at all. The afternoon tea served was probably leftovers from breakfast. There is very little space to store things in the room. It's not as good as the Park Inn downstairs. They're in the same building, cheaper, have a simple breakfast, and use the same elevator, so takeout can be delivered directly without having to wait for that dull robot. Libai slept for three nights without any discomfort, but this one got a stiff neck after just one night.
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