Guest User
February 3, 2025
I went to Changshou to visit relatives and chose this hotel. I checked in with great expectations and the front desk even upgraded the room type. It was already 12 o'clock when I arrived at the hotel, so I wanted to take a hot shower and rest, but I found that there was no hot water. I called the front desk and they said there was a problem and they were repairing it, so I had to wait. After waiting for half an hour, I called again and they said they were still boiling water, so I had to wait a moment. I called the front desk again and was told I needed to wait another 20 minutes. I called again half an hour later and was told they were still repairing it! It was already past 1 o'clock, and I asked the front desk whether it could be repaired that night. The front desk said they were not sure. I would like to ask why they didn't tell me at the beginning and kept the guest waiting? Wait until after one in the morning to say you’re not sure? The front desk said there would be hot water the next morning. OK, so I waited until the next morning to take a shower. After turning on the water heater, there was indeed hot water, but the water temperature was only 20 degrees! In the middle of winter, this is no different from taking a cold shower. I couldn't force myself to finish the shower. When I checked out, the front desk said that the water temperature was a bit warm. May I ask, do you think 20-degree water is a bit warm? How about your hotel staff try it themselves? I really can't understand why a newly opened hotel still needs to boil water for its hot water system? ? ? My mentality is really screwed during the Chinese New Year, and the experience is extremely bad! ! ! !
Original TextTranslation provided by Google