Chongqing West Station Longhu Yunling Tianjie Atour Hotel

The hotel has a good environment and a superior geographical location. The front desk service is warm and thoughtful. The room cleaning is very timely and efficient. The bedding is very clean and comfortable. The whole environment is very clean, hygienic and comfortable. The breakfast is also very rich. The room staff are very dedicated and can handle problems in a timely manner and put themselves in the shoes of the guests. A very satisfying stay experience! Staying in this hotel made me feel the warmth of home, the beds were comfortable, the hotel was considerate, and the service was meticulous. It is an ideal place to stay for business trips and travel.

Frequent travelers for more than ten years rarely leave negative reviews (no more than one on a hand). This time I want to give a bad review to the toilet + bathroom. I won't mention the layout, but the main problem is the extremely exaggerated noise from the water pipes. From 9 am to 1 am, no matter whether it is the next door or the upper or lower room, as long as someone washes up or down, there will be a loud sound of water in the bathroom pipes, as if living next to a waterfall! It's not designed like this. In addition, it is too close to the road and the noise and vibration can be felt in the middle of the night.

The girl who refunded money at the hotel front desk had very poor service! Service: When I checked out, I was asked if I was satisfied with my stay. When I told me that I was not satisfied, the front desk staff became very indifferent and did not answer any questions. The check-in time is short and the opportunity for contact is short. You can check in and check out once. In the room, the front desk did not give the boy an electricity card when he checked in, insisting that the room had one. When he got up, the room did not have an electricity card! I had breakfast, took my room card, and went out without charging my phone. Before breakfast in the morning, I asked the front desk for tissue paper and a black tea drink. When I got back, I was given a black tea bag and tissue paper, and I asked for an alcohol swab for disinfection. Well, only two at a time Environment: Although there are soundproof windows, it is still noisy and the windows cannot be closed. Hygiene: There is soil on the seat and watermarks on the sink!

Maybe because it just opened, the details of hygiene need to be improved. But thank you very much to the handsome guy and girl at the front desk for your concern. Not only did we upgrade the room, but the lady during her period also gave her brown sugar water. Thank you.