Guest User
October 2, 2024
First of all, I complained to Ctrip. The display of the hotel was very good. It had a laundry room, a gym, and a breakfast room. The rooms were also very beautiful. However, when I arrived at the hotel, I found that the hotel had seriously falsely advertised and misled us consumers. The gym, laundry room, and breakfast room were all there. No, I called Ctrip customer service and the merchant told me that it is on the 23rd floor. I live on the 23rd floor. Didn’t I know?
From the outside, the hotel looks high-end and upscale, but when you come in, you find it is in tatters. You can look at the pictures for yourself. It is in an old residential area, it is very noisy, and the elevator is also shared. It took a long time to wait for it.
The room is not very soundproof. I heard the waiter talking loudly in the corridor early in the morning. Can you pay attention to our feelings?
I trust Ctrip so much, but I didn’t expect you to condone unscrupulous merchants to defraud consumers behind your back! Please give Ctrip a reply
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