Conrad Chongqing

We came to Chongqing this time to celebrate my wife’s birthday. On this special day, we chose the Conrad Hotel. When we drove to the parking lot, we couldn’t find the route to the hotel because the place was too big, so we had to call the front desk to ask. , and soon the hotel employee Tao came to us diligently, took care of our luggage and led us to the hotel lobby to check in. During my stay in the hotel, I met Tao many times, and he always remained polite and had a bright smile. The front desk person who checked us in was Cici. We accidentally mentioned that we were celebrating our birthday, and Cici arranged a room upgrade for us. This thoughtful gesture made us feel good. During our stay, we made many requests, and the hotel also agreed. As soon as we made the arrangement, we met different hotel staff, all of whom were professional and courteous. In addition to the various facilities, hygiene and comfort level, we were all very satisfied. From the training of the staff and the maintenance of the facilities, Conrad Hotel was definitely our best choice. It is the benchmark of Chongqing's hotel industry.

The environment is very good. I stayed here for 5 days and 4 nights and I am very satisfied. The beautiful scenery of the hotel is really impeccable. I opened the window in the morning and I was really drunk. They also upgraded our room type for free. Very clean and tidied up every day. I don’t understand so many critical voices on the Internet. To be dissatisfied, I think the swimming pool is too shallow, but everything else is really good. The hotel staff are also very enthusiastic. They knew that my husband’s birthday was also arranged. I was given wine and cake. The cake was very delicious. Someone helped open the door when I got in and out of the car. Because of a small incident, I arranged breakfast, and my husband had to catch a flight and didn't eat breakfast next time. I wanted to get him a cup of coffee and 2 boiled eggs, but he patiently packed them for me. Thanks to the duty managers Victoria Jiang and Shirley Lau for the arrangement. It is a highly recommended hotel.

This is a Conrad that just opened in China this year. Everything is very new. I like the overall green style and the comfortable lighting system. The hotel service is probably the best among all the Conrads I have stayed in. The service staff are very proactive and responsive. I would like to praise Kappo at the front desk. He provided me with a lot of help. Thank you very much.

The hotel has a great view, and the night view is super beautiful! Rich breakfast and convenient travel! The overall environment and decoration of the hotel are full of details, the service staff are warm and considerate, and the fragrance and air conditioning are also very comfortable! Satisfactory stay experience!

Chongqing Conrad Hotel, the hotel is newly opened, the room facilities are complete, the decoration is novel and fashionable, the hotel floor is also high, the landscape is wide, the Conrad suite is large, the stay is very comfortable, the hygiene is also good, the mini bar is very rich, YYDS. The hotel's Yucheng Chinese restaurant has good and delicious dishes. If you have the opportunity to come to Chongqing, come and experience it again.

Special thanks to the lovely and enthusiastic CC who called in advance to inquire about the room requirements before arriving at the store ^_^ A small suggestion, in terms of hardware, the hair dryer Lefen is replaced by Dyson and it will be perfect haha

It was a great stay! The hotel hardware is really great, the best I've ever stayed in! The decoration details are perfect! The waiters are very polite, Lisa also helped me upgrade the room and sent the first round of drinks and snacks. Finally, I especially want to praise the breakfast buffet and afternoon tea, which are very rich and delicious!

Chongqing Family Tour The hotel we chose on the first day really didn't disappoint us The newly renovated hotel has a really good environment The hotel is very close to Chongqing Piba Garden. If you want to check in at Chongqing Hotpot City, you must not miss the Guinness Record On the first day, we stayed at the Conrad Hotel in Nan'an and played around Nan'an first On the second day, we stayed at the Niccolo Hotel in Bei'an and played around Jiangbei District On the third day, we stayed at the InterContinental Raffles Hotel in Yuzhong. There were check-in spots all downstairs The children especially liked the Conrad Hotel Facilities: very new, the swimming pool is super popular with children Hygiene: new hotel, great hygiene Environment: relatively quiet Service: five-star service, very good butler service First round of mini bar drinks and snacks: free

The overall decoration of the hotel (public areas, restaurants, guest rooms, etc.) is fashionable and novel, with exquisite craftsmanship, which fully meets the standards of super five-star hotels. The free mini bar provided in the guest rooms not only includes imported red wine and beer, but also imported mineral water. The snacks in the mini bar are also set at a very high level. Let guests have a better stay experience. In particular, the air conditioning system in the guest room is very quiet, and there is no noise. The following suggestions are for the hotel to improve: 1. Lack of lobby front desk staff - When checking in, I asked for a room with a better orientation. But when I entered the room, I found that the room faced the roof of another building, which affected the vision. At the same time, the check-in staff did not tell me that the room included breakfast, the breakfast time, and introduced other facilities of the hotel. 2) Lack of male service in the Chinese restaurant - At lunch time, my friend and I went to the Chinese restaurant for dinner. Since there were no signs and the receptionist was at the entrance of the Chinese restaurant, we went directly to a table that was being cleaned and waited for the table. After a while, a male waiter told us in a rather unfriendly tone that the table had been reserved by someone else. I personally think that the male waiter was unfriendly because my friend was not dressed up at the time, so he was looked down upon. - When serving the dishes, the male waiter opened the wooden lid of the beef and dropped several pieces of beef on the table. The beef that fell on the table was not picked up immediately. When we were almost finished, we called the male waiter to take the beef off the table. What was surprising was that the male waiter actually picked up the fallen beef with his hands (not even using a tissue) in front of us. 3) The lack of all-day dining restaurant - I always thought that the hotel's breakfast time should be from 6:30 am to 10:30 am. I arrived at the restaurant at 9:30 am, and I found that I had to queue up for a table at the entrance of the restaurant. At the same time, I was also told that the breakfast time was until 10 am. After waiting for about ten minutes, I was led in. I was surprised to find that except for some tables that had not been cleared, in fact, many tables in the restaurant had been cleared, and people queuing outside the door could actually enter directly. - In addition to self-service breakfast, the hotel also includes ordering. But the waiter who led me in did not mention anything about ordering, nor did he provide me with a menu. - Due to being too crowded, the restaurant did not collect the food at 10 o'clock. However, from beginning to end, the service staff did not inform the guests of the collection time ten minutes before the collection. Summary: The breakfast experience is the only downside of staying at Chongqing Kangdelai Hotel. The main reason is that the restaurant staff (from waiters to kitchen staff) is seriously insufficient. During peak hours, every restaurant staff member seemed to be racing, sweating profusely, and looking nervous. Coupled with the dining tables that were not cleaned in time, the entire restaurant did not have the quiet, clean and relaxing atmosphere that a super five-star hotel should have. The above opinions were informed to the relevant managers one by one before leaving the hotel. The hotel also gave responsive measures.